You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Messages showing up under wrong contact

Basically, on my iPhone and my main Mac, messages from my wife going back to 2017 for some reason are showing up as messages from my son, i.e., as messages under his name, not hers.

The thing is, they’re under the right contact on my iPad and MacBook.

in the iPhone settings, under storage/messages/top conversations, my wife isn’t even on the list, but my son is at the top for occupied storage space. However on my iPad, my wife is at the top, with about the same amount of storage space used as my phone says my son uses. Which makes sense, since her messages are under his name.

And before anyone asks, I checked in settings under iCloud, and Messages is selected in each device, so it’s not like Messages isn’t getting updated.

I suppose as problems go, there are worse ones, but I’d like to know what’s causing this and how to fix it all the same. Any ideas on either of those? Thanks

iPhone 11

Posted on Oct 22, 2021 7:40 AM

Top-ranking reply

Brett Feinblatt Author

Level 1

23 points

Posted on Oct 22, 2021 7:54 AM

For anyone who happens across this message, I solved it. For some reason, my wife’s phone number ended up being listed as my sons under his contact card, which apparently was enough to get her messages transferred to him. Removing that phone number and re-identifying it under her contact as an iPhone put her messages back where they belong.

so, if anyone else ever runs into this sort of problem, this is probably the solution.

View in context

Messages showing up under wrong contact

Similar questions