Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 7S Telstra plan wont send international SMS

My iphone7S under a Telstra plan will not send an SMS to a UK sim phone number. It can send messages to australian mobile numbers both iphones and android. The Sim can send an SMS to the UK number when it is put in an Android phone. Telstra says its an Apple issue and recommended doing a factory reset for the iphone.

The signal is weak here and I use Telstra Wifi Call

Is there anything else I can do?

iPhone 7, iOS 14

Posted on Oct 23, 2021 7:33 PM

Reply
Question marked as Best reply

Posted on Oct 23, 2021 7:35 PM

If theses an SMS issue that is NOT an Apple problem. Call Telstra back and ask for someone who knows what they are talking about. BTW, there is no such thing as a 7S.

2 replies

Iphone 7S Telstra plan wont send international SMS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.