Citrix error messaged: "USERTrust RSA Certification Authority", the issuer of the server's security certificate.

Mac_the_lad wrote:

My work have switched to Citrix for their Remote Desktop.

I have both an iMac and a MacBook Pro.

I managed to install the citrix workspace on my iMac without a problem. Everything works great.

However whenever I try to access citrix on my MacBook I get the following error message:

You have not chosen to trust "USERTrust RSA Certification Authority", the issuer of the server's security certificate.

I tried uninstalling and then reinstalling several times. I always click the standard install options including trusting everything when prompted to do so.

Can anyone explain why it works on an iMac but not the MacBook Pro?

Many thanks

David

ref:

How to Generate and Install an SSL Certificate on a ...

SSL Error 61: You have not chosen to trust 'Certificate ...

https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/secure-communications.html

Possible work around—Use Google Chrome and download the workspace extension for chrome ...