You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro High Sierra 10.13.6 cannot see iPhone SE in iTunes 12.8.3.1 since iOS 15.0.2 update.

My question is basically explained in the title. MacBook Pro High Sierra 10.13.6 cannot see iPhone SE in iTunes 12.8.3.1 since iOS 15.0.2 update. I did the iOS 15.0.2 update directly on my iphone as for some reason I couldn't get iTunes to do it for me. I backed up iPhone to the MacBook Pro in iTunes before doing the iOS update. Is there a way I can somehow force iTunes or the iPhone to see each other again so I can do iPhone backups and general management of iPhone music files and photo downloads again? Many thanks.

MacBook Pro 15″, macOS 10.13

Posted on Oct 24, 2021 8:09 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2021 9:04 PM

Yeah I’m doing that now having spent two hours with Apple support and engineers. Thanks.

2 replies

MacBook Pro High Sierra 10.13.6 cannot see iPhone SE in iTunes 12.8.3.1 since iOS 15.0.2 update.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.