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Printer not connecting/communicating

I've had a Canon TS6150 for a few years. I've never had an issue with it until now - all of a sudden it stopped responding to my sending printing jobs. I tried to fix it in various ways:

  • Disconnecting the printer from wifi and reconnecting it
  • Disconnecting my Mac from wifi and reconnecting it
  • unplugging the printer at the back of it
  • unplugging the printer at the wall
  • resetting the wifi router


I then tried getting rid of it from my mac's printer list and reconnecting it, which is where I am now stuck: I go to add it, my Mac can find it, but then when I try to 'Add' it, I get the message:


"Unable to connect to ‘Canon TS6100 series._ipps._tcp.local.’ due to an error. Would you still like to create the printer?"


If I click 'Continue', I eventually get the message that my Mac can't communicate with the printer. It should be working, because both are connected to the same wifi network, but I can't seem to get it to connect. I've tried both Secure AirPrint and normal AirPrint, and I'm at a loss. if anyone's had this issue before and fixed it, advice would be appreciated.

Posted on Oct 25, 2021 6:23 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2021 6:26 AM

alixhudsn wrote:

• I've had a Canon TS6150 for a few years. I've never had an issue with it until now - all of a sudden it stopped responding to my sending printing jobs. I tried to fix it in various ways:
Disconnecting the printer from wifi and reconnecting it
• Disconnecting my Mac from wifi and reconnecting it
• unplugging the printer at the back of it
• unplugging the printer at the wall
• resetting the wifi router

I then tried getting rid of it from my mac's printer list and reconnecting it, which is where I am now stuck: I go to add it, my Mac can find it, but then when I try to 'Add' it, I get the message:

"Unable to connect to ‘Canon TS6100 series._ipps._tcp.local.’ due to an error. Would you still like to create the printer?"

If I click 'Continue', I eventually get the message that my Mac can't communicate with the printer. It should be working, because both are connected to the same wifi network, but I can't seem to get it to connect. I've tried both Secure AirPrint and normal AirPrint, and I'm at a loss. if anyone's had this issue before and fixed it, advice would be appreciated.


Solve printing problems on Mac

https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac



If it is listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.


Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900


about AirPrint

https://support.apple.com/en-us/HT201311


Reset print system if necessary:

If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343

Similar questions

1 reply
Question marked as Top-ranking reply

Oct 25, 2021 6:26 AM in response to alixhudsn

alixhudsn wrote:

• I've had a Canon TS6150 for a few years. I've never had an issue with it until now - all of a sudden it stopped responding to my sending printing jobs. I tried to fix it in various ways:
Disconnecting the printer from wifi and reconnecting it
• Disconnecting my Mac from wifi and reconnecting it
• unplugging the printer at the back of it
• unplugging the printer at the wall
• resetting the wifi router

I then tried getting rid of it from my mac's printer list and reconnecting it, which is where I am now stuck: I go to add it, my Mac can find it, but then when I try to 'Add' it, I get the message:

"Unable to connect to ‘Canon TS6100 series._ipps._tcp.local.’ due to an error. Would you still like to create the printer?"

If I click 'Continue', I eventually get the message that my Mac can't communicate with the printer. It should be working, because both are connected to the same wifi network, but I can't seem to get it to connect. I've tried both Secure AirPrint and normal AirPrint, and I'm at a loss. if anyone's had this issue before and fixed it, advice would be appreciated.


Solve printing problems on Mac

https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac



If it is listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.


Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900


about AirPrint

https://support.apple.com/en-us/HT201311


Reset print system if necessary:

If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343

Printer not connecting/communicating

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