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iPhone 12 Pro Max not getting text alerts from Android users only

Running IOS 15.0.2. After the last update, when Android users text me it doesn't alert on the phone. My Apple watch alerts, but the phone is silent. The message does pop up on the lock screen and it shows the message notification badge.

I've made sure I don't have any conversations muted. I've checked the notification settings, volume, etc. Nothing has resolved the issue.

iPhone 12 Pro Max

Posted on Oct 25, 2021 8:18 AM

Reply
2 replies

Oct 26, 2021 8:36 AM in response to ShellyeJoTx

Hello ShellyeJoTx! Thank you for participating in the Apple Support Communities.


We understand that you’re getting alerts on your Apple Watch for text conversations, but not on your iPhone. We'd like to look into this with you to see how we can help. 


It’s possible that this may be performing as expected. Apple provides an article to help with where you’ll see your notifications: Notifications on your Apple Watch


Make it a great day!



iPhone 12 Pro Max not getting text alerts from Android users only

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