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Every email: "Your network preferences prevent content from loading privately". Why?

In Mac OS Monterey, every email now shows "Your network preferences prevent content from loading privately." I have "Mail Privacy Protection: Protect Mail Activity" turned ON, and I want to keep it turned on. I do not have a VPN running. What can I do to fix this? I do not understand why this new feature fails so spectacularly right out of the box.

MacBook Pro with Touch Bar

Posted on Oct 25, 2021 7:15 PM

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Question marked as Top-ranking reply

Posted on Oct 29, 2021 12:30 PM

Open mail app select Mail > Preferences > Privacy ( last tab) and you will have to disable or untick - ' Protect Mail Activity ' , 'Hide IP address' & 'Block all remote content' , after this all the contents for the email will load automatically .

Hope solves the issue. :)

67 replies

Oct 26, 2021 1:51 PM in response to Derek Clegg

I'm sorry, I was referring to

I encountered the same flaw, and eventually figured out that I could make Mail Privacy Protection work by disabling the Web filtering proxy Privoxy. I presume there's some Privoxy config tweak that will allow the two to coexist.

wondered where/how this web filtering proxy was changed


I agree the whole thing isn't very clear. Why does the error send us to Network Preferences without clarity on what to do?

Nov 3, 2021 4:58 PM in response to Derek Clegg

I first noticed this on my M1 MacBook Pro (Monterey) in the afternoon. Shortly thereafter The same problem occurred on my iPad Pro and then my iPhone 13 Pro. Oddly, my Apple Watch loads the content.

In the morning all was well in the world then but when I got home from getting my Moderna booster shot this problem began. Shall we start a conspiracy theory that anti-vaxxers are causing this? Just kidding, of course.

What is going on, people?

My wife's iPad Pro and iPhone 13 just started having this problem several hours after my problem started.

We don't use a VPN.

I reinstalled Monterey on my MacBook Pro - no change.

I guess we wait until Apple realizes they have a problem and then fixes it.


Nov 6, 2021 1:04 AM in response to Dogcow-Moof

Clearly, you understand very much more about computing and networks than do I. However, one of the reasons I first became an Apple appreciator back in the days of the II+ and have continued to be so to the present day, is that Apple has continually provided not only high quality and aesthetically pleasing products but, more importantly for me, also made interfaces that work for - those who don't know ... - (Hypercard - the programming language for the rest of us) taught me much that helped me master relational databases some time later.)


So, for me, although your explanation makes perfect technical sense, it does not explain the lack of consideration for the user, particularly those who are not technically proficient. For instance:


The message doesn't indicate which 'network preference(s) is set inappropriately, let alone how to find and fix it.

The Apple Support explanation seems to indicate that it is purely a VPN issue when clearly it is not.

The inclusion of settings for protection "encourages" a user to take advantage of that protection yet Apple clearly know that in many cases this will cause the problem with content loading that it has ...

If, as you say, turning off all protection options will leave us no worse off than with the previous OS then what benefit does the change provide? - Why upgrade if one has to settle for how things were previously?


I sincerely hope that this does not come across as rude or abrasive. I don't mean it that way. I just feel a little disappointed that a company I have supported and held in high esteem for around 50 years, that began with a high priority on 'Human interface guidelines', seems to be less concerned with those in recent times.


However, I accept that despite my 50 years use of Apple computers, I know very little, so perhaps I am being unfair. I mean no offence.

Nov 7, 2021 12:28 AM in response to Dogcow-Moof

I have to congratulate you on being the perfect apologist for Apple.


However, as I said: "So, for me, although your explanation makes perfect technical sense, it does not explain the lack of consideration for the user, particularly those who are not technically proficient. "


and as I also said:

I sincerely hope that this does not come across as rude or abrasive. I don't mean it that way. I just feel a little disappointed that a company I have supported and held in high esteem for around 50 years, that began with a high priority on 'Human interface guidelines', seems to be less concerned with those in recent times.


However, I accept that despite my 50 years use of Apple computers, I know very little, so perhaps I am being unfair. I mean no offence.


I guess then that I *am* being unfair in your estimation.


So be it. I stand suitably chastened.


Nov 7, 2021 1:25 AM in response to mikisdad

I object to your classification of me as an Apple "apologist"; I gave a technical explanation of what goes on with network address obfuscation that has nothing to do with Apple and would have given the same explanation of the process were it Windows or UNIX/Linux.


Regardless, I do not feel you are being at all abrasive, I just wanted to give you a basic grounding in the factors involved.


Dec 22, 2021 10:17 AM in response to rscinbc

Rather than disabling Privoxy by unchecking "Web Proxy (HTTP)" and "Secure Web Proxy (HTTPS)" (via System Preferences->Network->Advanced->Proxies) , I tried bypassing the proxy settings for the *.icloud.com domains (which would include mask.icloud.com and mask-h2.icloud.com) and the *.apple-dns.net domains, but that did not work.


Could there be other domains that need bypassing to let Mail Privacy Protection work? Surely it's not simply because the protocols have been enabled that Mail Privacy Protection refuses to work?

Every email: "Your network preferences prevent content from loading privately". Why?

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