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Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
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Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
After running update to Monterey, my 2018 13" MB Pro prompted that it will restart in 57 sec, I waited, it restarted, but the screen and Touch Bar stayed blank, no lights.
Tried to hold power button for 10 sec, nothing. Trackpad is clicking though.
Any ideas?
Thanks,
Alex
I got a few suggestions as to boot to recovery, etc. The computer would not restart, would not power down (how do I know? because trackpad was still clicking). No other signs of life.
The Solution:
Apple guys from Genius Bar had to refresh/resuscitate firmware.
Thank you everybody for trying to help.
I got a few suggestions as to boot to recovery, etc. The computer would not restart, would not power down (how do I know? because trackpad was still clicking). No other signs of life.
The Solution:
Apple guys from Genius Bar had to refresh/resuscitate firmware.
Thank you everybody for trying to help.
Hey there alexrazd,
Thanks for reaching out to Apple Support Communities. We see you came to us from an article about what to do if your Mac will not turn on but if the Trackpad is clicking, it may be coming on with a black screen. In this case, the steps here can help:
If your Mac starts up to a blank screen
Take care.
MacBook Pro 13" with touchpad bricked after running the Monterey update
