After upgrade to Monterey, "Save" and "Save As" don't work when Sidecar is being used

Hi,

Yes, I find the reliable "fix" is to set the laptop as main, restart the app, and try again. Let's hope .1 fixes this.

-Andrew

Hello, Matthew McNeil1. 

We appreciate you taking part in the Apple Support Communities and outlining issues you are experiencing with the new macOS Monterey release. If we understand correctly, you’re no longer able to save a file when you’re using you iPad to extend your display with the Sidecar feature but it returns to normal when you disconnect your iPad. 

Is this new to macOS Monterey in that you were able to save files using Sidecar on your previous macOS version? If so, we have a few questions: 

- Have you had a chance to update your iPad to iPadOS 15.1 yet?

- Are you mirroring your Mac desktop or extending it? 

- Does it seem to matter whether you’re attempting to save from an app that you are displaying on the iPad or Mac display?

- Where are you attempting to save the file? (e.g. iCloud Drive, locally to your Mac, etc.) 

Hopefully these answers will help us find an explanation or resolution together.

Warmest Regards.

Just another update (trial and error):

1) MS Excel "Save As..." works if I have one secondary display (with the secondary display set as main display)

2) MS Excel "Save As..." didn't work if I have two secondary displays (with the first secondary display set as main display)

3) MS Excel "Save As..." works if I have two secondary displays (with the secondary display set as main display) - regardless of which display shows the excel window.

4) MS Excel "Save As..." always work if I set the Mac as the main display!

I am confused now.

Hi everyone, the update fixed this for me, too.

FWIW, I have an external monitor, and also an iPad, both extending the display from my 2019 16" MBP:

No trouble at all doing Save As... on either of the three displays. They all scale nicely, and display completely.

There was a mention of DisplayLink... this often needs updating to support new OS versions, so maybe that is involved, at least in some of those afflicted?

OK it's not just me, phew :)

Also, it isn't just Sidecar, but happens (sometimes) with just a second monitor hooked up. I first observed this (extremely annoying behaviour because You can't save work!) in ZBrush, then Clip Studio Paint. After resetting my ZBrush preferences, and doing something I don't remember to CSP, all was fine. Until yesterday, when this happened in even more apps. Blender couldn't display subwindows, CSP couldn't save, also ZBrush, even Apple Motion.

Couple of weeks back I spent days with ZBrush support as I suspected it was an isolated problem and related to the app. But seeing this in many other apps, even Apple's own Motion, I suspect it is something in Monterey.

Thank you for this post! I thought I was the only one who experienced this issue since upgrading to Monterey.

My situation is a little different as I did not use Sidecar. It happens to a few applications already:

1. Microsoft Word and Excel. Now, I can't even use 'Save as' because the file dialog never pop up and I cannot save a file to another format. This is really annoying.
2. Scrivener - This is a writing app that I used and similar behaviour too - whenever I tried to use a function that will normally pop up a file dialog, it does not do anything! I spent many hours trying to re-install things and I don't even know what fixes it. This problem comes and goes.
3. Chrome - If this happens, whenever I tried to download something from Chrome, it will reach 100% but never complete the download because it has problem trying to open the file dialog to prompt me where to save the file.

As these applications are not related - at least not from the same providers, I suspect this must be some underlying OS API (which these apps invoke), such as open a file dialog, that is not working properly.

I have been having this problem intermittently, and when this problem arises, I don't know what I did to fix it because there are so many things that I did (including waiting for a few hours after trying many things that didn't work).

I am using Macbook Pro 16 (Intel) with at least one external monitor attached.

Any advice would be much appreciated.

p.s. At the moment, I have the following works and not working:

MS Excel - Save As (Not working) - However, if I make Mac the main display, then it works! Puzzling!

MS Word - Save a copy (Works!)

Scrivener - Save (Works!)

Chrome - Download (Works!)

I have two occasions where none of the above works.

Just purchased the new 14 inch macbook pro with M1 Pro. I have noticed on several occasions now that I was unable to Save or Save As from different applications. I first saw this with Adobe Illustrator and assumed it was an Adobe issue, but I have seen this several more times with Microsoft Word (yo). This is some kind of Monterey issue. Not connected to sidecar, but am using a second monitor.

Monterey 12.0.1

MacBook 14 inch M1 Pro

Is anybody affected by this using intel macs? I am trying to figure out if the problem is specific to Apple Silicon macs. I have tested with external displays, with ipad as sidecar and even both at the same time. I have tried Apple and also third party applications. I was unable to reproduce the problem on my 2019 16” MBP.

"Save as", "Save a copy" and "Save" (for new file) dialogs doesn't work with an external Display connected too.

Got this issue in Adobe Illustrator 2022, Adobe Photoshop 2022, Monosnap

UPD: I am using Dell external Display connected with HDMI cable through HyperDrive USB-C Hub

Did you update to 12.1?

Hi

I Have the same kind of issue with "save as" option on Ableton Live and Pro Tools. Same as Matthew, the "save as" box opens empty, I can't do anything. Also, when I open Pro Tools, I can't create a new file. It does the same kind of bug when the app wants to prompt the location of this new file I'm creating.

Important matter, all this happening only when I have my second screen plugged in. When I unplug the second screen, everything seems to be working fine.

Thanks a lot

Joka