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Mac OS Monterey update fail

I tried to update mac os from Big sur 11.6.1 to Monterey and got the following error several times.


An error occurred while preparing the installation. Try running this application again.


The error continued to come up even in safe mode and after a pram and smc reset.


Next I tried a bootable installer USB and the following error comes up.


Mac os a required firmware update could not be installed. Compatible internal storage is required in order to update.


I have a APPLE SSD SM2048L installed in a MacBookPro11,5 with system firmware version MBP114.0184.B00 and smc version 2.30f2.


The SSD is an original Apple SSD made by Samsung.


What am I missing?



MacBook Pro 15″, macOS 11.6

Posted on Oct 25, 2021 11:38 PM

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Question marked as Top-ranking reply

Posted on Oct 26, 2021 12:58 PM

Do you have an Apple SSD installed? I ask because I had problem with upgrading late 2013 MP to Monterey.


A while ago I replace the internal Apple SSD with an NVMe drive with adapter in my late 2013 MP. I successfully updated to Big Sur with no problem but could not update to Monterey. Could not even install Monterey on a blank external drive. Then I Googled and it appeared that an Apple internal SSD has to be installed in order to update the firmware and OS boot loader. I installed the original Apple SSD which had Mojave and updated successfully to Monterey. I then booted from my Big Sur NVMe SSD and successfully updated to Monterey. I am typing this from that OS now.

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54 replies

Nov 30, 2021 4:03 PM in response to yescalera

I'm not sure what the issue is with that ssd. Actually, any size Apple ssd should work as it's only to accomplish the firmware update. So if you have a smaller, say 250, ssd that is original Apple hardware on a MacPro you can just pop it in, do the install of Monterey, take it out, put the larger ssd back in (the type won't matter), run the Monterey installer again and it should install without a problem. It's totally ridiculous that you would have to do this but if you're dealing with a 2013 Mac Pro or the newer one it's not a bad as having to crack open one of the newer MacBooks or MacBook Pros.

Dec 29, 2021 5:08 PM in response to yescalera

Same problem. I first tried updating to the latest version of Big Sur, but can't get the final update. It does the exact same thing as this. I have a school computer lab full of the exact same iMacs all with OWC 32GB of RAM but the original apple 2TB SSD and so far (luckily) they have all worked. My work machine refuses to upgrade. Super frustrating. I tried downloading over wifi first, then erased that and downloaded over ethernet in case that makes a difference. Will try installing from an external drive next.

Jan 5, 2022 7:55 AM in response to yescalera

Hi. I finally got the proper toolkit (thanks Santa) and was able to install the OEM apple 512 GB NVMe drive thst I grabbed from eBay.


I installed 12.1 Monterey (MacOS) and in the process… it updated the Max Pro’s firmware. I switched the drive back to the I gel 2TB NVMe drive, booted up… and did an install of Monterey. Since the firmware was updated… the Install proceeded like a dream.


the 2013 Max Pro is up and running… and is working flawlessly.


on the bright side, this delay let me skip the inevitable bugs that were out there in the origami Mo Terry release. Been suffering through some of them on my other Macs.


good luck gang… hope your issues are resolved. I goi g tomkeep

my hands in the OEM drive in case this situation occurs again.


Happy New Year!!!

Jan 30, 2022 10:58 AM in response to yescalera

update: apple engineers say my hardware configuration is not compatible with the update. Then confusingly said not to use any ssd with an adapter. I have an APPLE SSD SM2048L. Its originally available for the mac pro from late 2016 to mid 2017. No adapter. Completely compatible, oem hard drive made for apple by samsung. I was hoping I wouldn’t have to get a used Mid 2015 MBP ssd to upgrade but its looking like that is going to be the only option.

Jan 31, 2022 2:42 PM in response to loweb3

I know that it is several momaths later but wanted to respond. I am a computer engineer who switched to Mac from PC in 2008.


That being said, due to my work I use a PC laptop and docking station thst is so locked down that I cannot change the wallpaper. I hate it! LOL


i have an MSI PC laptop for gaming… and it is a pain to spend 25 minutes updating the graphics driver and Windows “autoCorruptdate” to make sure that it is running ok. Again…. I hate it… but at least I get rewarded with playing a cool game.


i am so much more productive on my Mac and although MacOS does hang and reboot “occasionally” … it is still a thousand times less than a PC.


things are more integrated and they just work. I think I would have a hard time goi g back to

my Windows Xp days… which are better than my Win 3’0 days. Funny… IBM OS/2 ran windows better than Microsoft’s regular Windows install did.


yeah… I don’t want to go back… lol.

Mac OS Monterey update fail

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