Internet issues on Monterey

Anyone else having Internet issues on macOS Monterey? I installed it last night and this morning I can only stay connected to the Internet for about 5-10 minutes before Safari gives a DNS issue. I've switched from using Google DNS to my ISP one, issue still persists. Flushed the DNS cache, issue still persists. Deleted all known networks, issue still persists.


Rebooting is the only way I can get Internet reconnected which is annoying every 10 minutes! was this OS not tested?????

MacBook Pro 15″, macOS 12.0

Posted on Oct 26, 2021 2:59 AM

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Posted on Jan 24, 2022 9:02 AM

This is an issue with Intel-based Macbook Pros running Monterey 12.1 and AnyConnect Client 4.9+  It appears AnyConnect Client 4.8.00175 is extremely stable on Monterey 12.1. I installed it yesterday and confirmed stats on UDP protocol remains below 100 at all times using command 


netstat -anxv -p udp | wc -l


With newer versions of AnyConnect client 4.9+, stats exceed 150,000.  Please uninstall your current version of AnyConnect client on your Macbook Pro with Monterey 12.1 and install 4.8.00175

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166 replies

Nov 7, 2021 9:34 AM in response to nextdoor

On Mac 1 download and run Etrecheck.  Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


IMPORTANT:

Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:



Also click and read the About info to further permit full disk access.



Copy the report



and use the Additional Text button to include the report in your reply.





Jan 3, 2022 2:58 PM in response to tgwaste-

I didn't go into too much detail, but 16383 is the default ephemeral port range on macOS, which these sockets use. When you hit that number in ephemeral ports, you will have problems. You can have more than that number if those are ports outside the range.


In reality, the number produced by that Terminal command will be higher than 16383 before you run into problems, but in my case, only slightly. My system currently reports about 6000 sockets. The vast majority of those - more than 5000 - are lingering UDP sockets created by AnyConnect, each with an associated unique ephemeral port number, i.e., one of the 16383 possible ports.


93966 is pretty high; however, by removing the | wc -l at the end, you should be able to see the actual list. You can't have more than 65535 ports open in total, so there must be duplicates or thousands of *.* in there.

Oct 6, 2022 4:24 AM in response to pniv

My organization is having this issue too, on all Macs running Big Sur and Monterey (12.5 and 12.6 both), although we're seeing it with TCP ports. The Mac will eventually use up and close all available ephemeral ports and not allow any more internet traffic.


Once it hits this threshhold, the only solution is to reboot the device to clear all the closed ports. By increasing the number of available ephemeral ports, you can once again get TCP traffic, until those new ports are exhausted as well. This occurs on any Mac running Big Sur / Monterey, including ones that ONLY have JAMF installed (no other applications or security tools).


We've been working on this internally for several weeks now, with no help from Apple other than to escalate us 3 times, then tell use we need to pay $700 to escalate to the needed level, (their "cross platform engineering" team).

Dec 17, 2021 3:48 PM in response to simonjhutton84

Similar issues here, as well.


I opened another thread here:


https://discussions.apple.com/thread/253371433


But this one seems to be the most prevalent on the issue at hand for many of us... My Situation:


Upgrade to Monterey OSX brought about frequent loss of broadband connection

Since upgrading to Monterey OSX, my Mac Mini has been losing broadband connection several times a day. Prior to the upgrade both wireless and broadband connection were rock solid. It does not lose wireless connection to the router, just the broadband feed regardless of whether I am on wired/ethernet or on WiFi.


Since upgrading the connection is dropped at least 5X or 6X per day. Reboot solves it for a while but eventually it drops broadband again forcing yet another reboot. It's getting tedious.


Running Currently: Monterey OSX version 12.1 on a Mac Mini (M1, 2020), 16GB Ram.


I had hopes the V12.1 upgrade might help, but alas it is no better.


I have had success keeping connected when I don't open Apple Mail and/or Readdle Spark. MS Outlook does not seem to engender the issue. Once I boot up either Mail or Spark applications - I have what appears to be a DNS issues and lose broadband in any open browser (Chrome, Safari, etc).


My machine is for work and we use Cisco AnyConnect sometimes to access certain portals (maybe once every couple of weeks). When I go into 'Network' panel in System Preferences I notice there are three Cisco AnyConnect Socket Filters open and connected. there is also a 'MS Defender ATP Content Filter' connected and running. Of course the WiFi connection is there too. We use typical array of MS Office apps and comms tools like WhatsApp, Signal, et al but nothing exotic and we rarely VPN in (just as mentioned above).


I have tried all the DNS flush advice and different suggested configs within this thread, but to no avail. Kind of disheartening as I was leaving my rig on for weeks at a time with the previous OSX.


Appreciate any help on this!


Best,


Mike

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Internet issues on Monterey

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