Activity sharing not working - sharing with old email

Wondering if anyone has come across a similar problem. I am having trouble sharing with a single person. Whenever we send share requests their name appears in my sharing list for about 10 seconds and then disappears. My activity will however continue to be shared to them. When we initially shared information years ago we had trouble sharing, and somehow got it working by sharing from their school email instead of their Apple ID (not sure I remember how we managed it). Since they do not have access to this email anymore they removed all traces of it from their Apple ID, but activity continues to share from this email. If they send me a competition request I see it is being sent from their old email still. It seems like our sharing is still linked to their old email, despite removing friends from both sides.


I have tried all of the usual suggestions: repairing watches, signing out of iCloud, remaking contacts. Nothing works.

Apple Watch Series 4, watchOS 8

Posted on Oct 26, 2021 8:02 AM

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Oct 27, 2021 8:39 AM in response to notanothermichael

Hey notanothermichael,


Thank you for using the Apple Support Communities! We understand you're experiencing a more unique issue with Activity Sharing on your Apple Watch.


You've done great steps, and all ones we would have suggested too. We would suggest making sure each Apple Watch and companion iPhone are fully updated next.


Update your iPhone, iPad, or iPod touch

Update your Apple Watch


If the issue continues after updating, we would recommend reaching out to Apple Support directly, as they'll need to investigate this further. You can connect with them via this link: Get Support



Best regards.



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Activity sharing not working - sharing with old email

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