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How to cancel an Apple Order?

I have received email showing "Receipt" of purchase I have not made.

Order ID: ***

Document No. ***

i Tunes Store

Tantan - Make New Friends

"VIP Member Trial" $ 70.99

iphone X


How can I cancel it?



[Edited by Moderator]

Posted on Oct 26, 2021 4:26 PM

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Question marked as Best reply

Posted on Oct 26, 2021 4:51 PM

If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support



1 reply
Question marked as Best reply

Oct 26, 2021 4:51 PM in response to taisoopark

If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support



How to cancel an Apple Order?

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