This disk has S.M.A.R.T errors while installing Monterey

Dear All,


Has anyone faced the same problem with me?


I tried to install macOs Monterey in my MacBook Pro 2015 and this error comes up.


I also tried to check using first aid in Disk Utility but everything is fine. No error at all.


Is there any solutions for this error except replace the disk ??


Thank you,

Posted on Oct 27, 2021 1:24 AM

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Posted on Nov 9, 2021 3:28 PM

I have been fighting with the same problem since the release of Monterey. Tonight I solved it.


I have a 2017 MacBook Air with a WD 500 Gb SSD drive. I was getting the S.M.A.R.T. errors as well. I read a number of posts that said a firmware update would resolve it, reinstall the original apple drive, install Monterey which would include the firmware update. Next reinstall your non apple SSD drive and you should be able to install Monterey. That did not work for me.


I did confirm it is related to the drive because I was able to reinstalled the original apple 128 Gb drive, reinstall Big Sur and then upgraded to Monterey. I repeated the process on the non apple SSD and I still had the same S.M.A.R.T. errors when I tried to upgrade from Big Sur to Monterey, so the firmware upgrade part of Monterey was not the solution.


Next using disk utility, I removed all partitions on the 500 gb drive, created a new partition, formatted in APFS format and went to install Big Sur, intending to try upgrading to Monterey on a fresh install of Big Sur. The firmware update must have happened, because now I was getting the same S.M.A.R.T error installing Big Sur.


Next came the solution:


  • I reinstalled the 128 Gb drive in the MacBook with the working copy of Monterey.
  • I placed the non apple SSD 500 Gb Drive in a USB enclosure I had purchased from amazon. (M.2 NVME SSD USB Enclosure Adapter)
  • Connected the usb ssd hard drive enclosure to a USB port
  • Downloaded SuperDuper!. (free cloning software and that will clone an active drive)
  • Using my MacBook, I cloned the 128 Gb Apple Drive with fresh Monterey install onto the non apple 500 Gb drive
  • Reinstalled the 500 Gb non apple ssd drive in the MacBook
  • Booted perfectly

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33 replies

Dec 7, 2021 1:49 PM in response to HWTech

The SMART failure that macOS is detecting is caused by the hard drive or SSD reporting a failure. With a hard drive if macOS detects a SMART failure, then I'm amazed the system is still usable since I've only seen macOS report a SMART failure twice in 20 years.

I've been receiving the SMART failure notification since October 25, 2021.....so well over a month now and I have no performance complaints and have not noticed any events that make me think it's about to fail. As a side note, I WAS able to install macOS Big Sur update 11.6.1 today w no SMART errors......but then I again tried to install Monterey and was again hit w it.


When I run DriveDX, it also flags my SMART failure and SSD Lifetime Indicator doesn't look promising.....but no other errors and my CPU is still working just fine. ¯\_(ツ)_/¯


If the Mac is using a third party drive, then there is a chance the third party drive does not support SMART health monitoring.

I have an APPLE SSD SM0128L Firmware: CXS7KA0Q


Thoughts on how to best proceed?


Dec 22, 2021 3:07 PM in response to Hydroxy

I'm having the exact same issue. I've been kind of lax upgrading my OS after quite a few prompts the last few months as I've not been close to my NAS drive to run my usual Time Machine backups. I'm currently running Catalina and bought an external SSD to backup before running the upgrade to Monterey. My MacBook Pro (2017) is running fine and. when I got the SMART error message on upgrade I assumed it was the upgrade playing up as there seem to be quite a few people running into the same issue. I run into the same problem if I try to upgrade to Big Sur instead and tested out DriveDX and it flags a SMART error on that. Really thought Disk Utility would have notified me but I'm now resigned to thinking there is a real hardware problem. I guess the only thing is to go to an Apple store to replace it?


I have a clone of my machine on an external SSD made with Carbon Copy Cloner (similar to SuperDuper!)... Can I install the new OS onto there and run from that until I replace my MacBook SSD to then copy back?

Dec 22, 2021 5:22 PM in response to Apple Bobber

Apple Bobber wrote:

I'm having the exact same issue. I've been kind of lax upgrading my OS after quite a few prompts the last few months as I've not been close to my NAS drive to run my usual Time Machine backups.

Don't be lax with backups when using an SSD since an SSD can fail at any time without any warning signs. Plus with the USB-C Macs you could easily lose access to the data on the Mac if anything happens to the Logic Board since the SSDs are soldered to the Logic Boards on most Macs these days and there is very little chance of recovering data from them. In addition it is impossible to recover accidentally deleted data from an SSD after the Trash has been emptied.


tested out DriveDX and it flags a SMART error on that. Really thought Disk Utility would have notified me but I'm now resigned to thinking there is a real hardware problem. I guess the only thing is to go to an Apple store to replace it?

While most times a drive is reporting a "SMART failure" with DriveDx it means the drive is bad, but not all SMART Failures may be real failures especially with SSDs. Feel free to post a DriveDx report here using the "Additional Text" icon which looks like a piece of paper. DriveDx and other similar apps still tend to interpret drive health reports as if the drive is a hard drive which can be Ok most times, but there are some occasions when this will result in throwing away a good SSD (I always manually interpret the health report to confirm the failure is real).


Unfortunately Apple doesn't do a whole lot with the SMART monitoring features of drives. Only if the drive itself tells the OS the SMART status has failed will macOS silently alert the user with a red notification of the status change in Disk Utility. This only happens when the drive failure is severe (I've only seen it happen twice, although I've replaced thousands of drives on Macs where the SMART health report showed as having issues, but not an actual "Failing" status since most drives become unusable long before the "Failing" state is reached). The Apple Diagnostics will utilize a little bit more of the drive's SMART health monitoring features, but usually only by using the drive's own internal SMART selftest feature (unfortunately not available on SSDs on USB-C Macs).


As for Disk Utility and First Aid, this only checks the integrity of the file system. First Aid does not check the physical health of the driver.


I have a clone of my machine on an external SSD made with Carbon Copy Cloner (similar to SuperDuper!)... Can I install the new OS onto there and run from that until I replace my MacBook SSD to then copy back?

It depends how you made the clone with CCC. If the clone drive is bootable, then you can use it as an external boot drive. FYI, when cloning a macOS 11.x+ boot drive with CCC, you must take extra steps to make a clone drive bootable.

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This disk has S.M.A.R.T errors while installing Monterey

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