Peripheral issue - Mac now treating foot pedal as a mouse

Since the Monterey update, when I press the play/stop button on my transcription foot pedal, it brings up a contextual menu, as though the system is now treating it as right mouse click. This just destroys my workflow.


I have spent all morning on with Apple support, and they are sending the report to the engineers to see what they can diagnose.


This happens without the transcription software running, and the pedal has no driver, it is plug and play, so there are apparently no settings I can adjust to fix this behaviour.


Downgrading back to Big Sur is not a great option as it means wiping the computer so I can first reinstall El Capitan (which it shipped with), and then installing Big Sur. Not loving the idea of wiping the system as I don't quite trust that all my work will be safe on backups. It may end up being the only option if there is no fix for this in an OS patch. I can't imagine anything is going to get fixed quickly, whatever the cause.


I share this only in case someone else has stumbled into something similar and found a simple, painless solution.

iMac Line (2012 and Later)

Posted on Oct 27, 2021 6:56 AM

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Posted on Feb 21, 2022 11:55 AM

I just spoke to a representative from VEC Electronics who confirmed that the issue of the MAC recognizing the foot pedal as a mouse is rectified by the Infinity 3 foot pedal. He explained to me that it is a matter of an upgraded chip in the 3 compared to the 2 that solves the problem. The only glitch is that the chips that are in the 3 are being impacted by supply issues. In order for them to meet demand they did furnish some Infinity 3 with the former chip, which will work just fine on PCs. He offered a way to tell if you are getting the new chip that is needed for our MAC computers. If you order the Infinity 3 MAKE SURE that it is marked as "A" and you'll know it has the right chip in it. If marked with a "B" then that is the older chip they are using. They are just starting to mail these out now, so just be sure, or you will have the same problem with the 3. Just wanted to pass along that info to further save us all a huge headache again.

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Feb 21, 2022 11:55 AM in response to mbmendo

I just spoke to a representative from VEC Electronics who confirmed that the issue of the MAC recognizing the foot pedal as a mouse is rectified by the Infinity 3 foot pedal. He explained to me that it is a matter of an upgraded chip in the 3 compared to the 2 that solves the problem. The only glitch is that the chips that are in the 3 are being impacted by supply issues. In order for them to meet demand they did furnish some Infinity 3 with the former chip, which will work just fine on PCs. He offered a way to tell if you are getting the new chip that is needed for our MAC computers. If you order the Infinity 3 MAKE SURE that it is marked as "A" and you'll know it has the right chip in it. If marked with a "B" then that is the older chip they are using. They are just starting to mail these out now, so just be sure, or you will have the same problem with the 3. Just wanted to pass along that info to further save us all a huge headache again.

Nov 25, 2021 1:23 AM in response to mbmendo

I found a not (not very great) workaround: While using the pedal, the mousepointer has to placed on a window, that doesn't allow rightclicks. E. g. the software used here with the pedal has a menu window for the footpedal where rightclicks have no effects and no contextual menu appears.

So as long you don't use the mouse to navigate in your text and remember to put the mousepointer in a corner of the screen where the menu window is open when you start playback it... just works. 🤨

Nov 11, 2021 6:21 AM in response to mbmendo

Thank you for your posts. I had been having the same problem (I only discovered the problem two weeks after the upgrade to Monterey because I had been away and using a vP-4 MKII Wireless Foot pedal while away and had no problems with that particular one) when I got back to my office and I had issues with the VEC Infinity 2. I chatted with my provider and while they weren't sure at that point that the Infinity 3 would not have the same issues, they recommended I get one and see (money back guaranteed if it didn't work). I've just received the Infinity 3, plugged it in and there are no issues. It's working just like it should. But the posts on here pointed me in the right direction so I am very grateful.


Nov 8, 2021 10:10 AM in response to mbmendo

This is the exact wording I received from VEC. VEC also added this:


"I have heard that this issue will not occur with the new INFINITY-3USB, I am trying to confirm this and will let you know

 

Another user reported this,

 

However, the issue seems to be with the whole OS system as I get a 'right click' function when I press the central pedal even if I'm just on Firefox or the Mac Finder. Thankfully in the meantime I have a bit of a workaround, as I also have the virtual Windows software 'Parallels' and the pedal is happily communicating as normal through that."

Nov 9, 2021 10:52 AM in response to mbmendo

Latest update from Jim at VEC:


"I have confirmation that the issue is resolved when using the INFINITY-3 USB.

 

It’s impossible to say what will happen in the future but in all of the years we have been providing pedals this is a first."


I have ordered a new pedal and will test and update this thread. Fingers crossed this works.

Mar 19, 2022 8:34 AM in response to mbmendo

Similarly to others here my Infinity 2 stopped working as expected. I read the comments here with interest & decided that there must be a better solution than sending a perfectly good piece of kit to landfill. As mbmendo pointed out it is only a collection of 3 quite simple switches. Solution: replace the circuit. I used a Teensy LC & it took about an hour to replace the old circuit. Since I use it for music transcription I have set it up to send MIDI signals but I am sure that it would be just as easy to send standard keyboard type messages. At this point you can completely customise the pedal - and all for about 15€. Just a thought.

Nov 8, 2021 6:58 AM in response to mbmendo

VEC told me:


"Yes I have received several inquiries about this, it seems that the update to Mac OS Monterey is in direct conflict to the data that the IN-USB-2 sends. I cannot change the data that the pedal sends and if we were to then the pedal would not communicate with your transcription program. I have been told that the issue does not exist when using the new INFINITY-3 USB but I have not confirmed this.

What transcription software are you using and is your pedal the IN-USB-2 Ver.14?"


*I will update this thread with more from VEC.

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Peripheral issue - Mac now treating foot pedal as a mouse

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