You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone12 froze on the screen to turn off the phone

This morning I woke up and the screen on my Iphone12 was frozen. Subsequently, I tried to reset the phone using the volume up and down buttons and the power button without success. Then, superimposed messages appeared over the frozen screen “I’m sorry” “Curious just what I can do? Just ask what I can do”. A few minutes later, the screen was unfrozen. Has anyone else experienced this? I recently traveled from ATL to DFW round trip and stayed in a Hilton. Has anyone else experienced anything like this???


[Re-Titled by Moderator]

iPhone 12

Posted on Oct 27, 2021 3:23 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2021 4:23 PM

See this for a frozen iPhone. https://support.apple.com/en-us/HT201412

1 reply

My iPhone12 froze on the screen to turn off the phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.