iPhone 13 Pro loses bluetooth connection to car 2-8 minutes after starting a phone call

I’m having the same issue on my 2017 4Runner. Exactly as described by pudgemo. I can see from many forums that this is quite common. I did notice tonight however, as my kid spoke to my parents over FaceTime in the car, that the call never disconnected. This appears to be specific to phone calls. It is extremely frustrating and I already regret giving up my android. Please fix this quickly.

same problem even after the following attempts to correct.

Note: this never happened, not even once, using my old iPhone 6s Plus over about 18 months in the same truck.

Phone hardware: iPhone 13 ProMax

Phone software: 15.0.2 and 15.2

Vehicle: 2019 Tacoma TRD Off-road

Actions taken

1) upgraded iPhone software manually to 15.2

2) updated Tacoma Entune software

Android users are not having the same problem and several have texted in the same vehicles with both iPhone and Android to prove it is an iPhone issue.

This is a safety problem. I cannot drop a business call randomly while driving. Worse it does not actually hang up the call. It simply disconnects Bluetooth. This leaves the user scrambling in traffic to mute and recover. It is unprofessional, illegal, and dangerous to be scrambling in traffic because my electronics are failing.

Please address this, Apple!

I’ve had this issue since the iPhone 11. Toyota (I have a 2018 Prius), Apple, and even Verizon all point the finger at each other and no one has any answers. I hoped the iPhone 13 would help, but the issues have just gotten worse and I’ve pretty much given up at this point. I’ve resorted to using wired headphones in my car since that’s the only thing that works 100% of the time. This will be the last iPhone and Toyota I purchase, never again. I’m hoping Apple finally resolves this issue soon otherwise my family and my wife’s family (they all have the same issue) will all be leaving to Android in the near future.

I had this exact problem as described in the original post. I took my 2019 Toyota 4Runner to the dealership and it is a Toyota issue. They do not have an update for the Bluetooth that is compatible with the iPhone 13’s. Only iPhone 12 or earlier as of now.

I am having problems with Bluetooth on my Toyota since upgrading to iPhone 13. It’s cutting in and out. When will this be fixed ?

very distracting while driving and trying to use Bluetooth calls. Apple must fix this

So frustrating! I had an iPhone XS, never had an issue with that phone on my car Bluetooth (2011 Toyota Highlander). Last week, I upgrade my phone to the iPhone 13 Pro, and this new phone doesn’t drop calls like you are all saying, I can’t even get on a call for a second. My music will be playing through Bluetooth fine, then I’ll get a call and the car audio/screen goes to “PAUSE” and my phone only lets me answer with regular audio or speaker. I don’t have the “Car Multimedia” option like I used to. I’ve done every trick I’ve read and it still won’t work. I’m currently using iOS 15.2.1.

Come on Apple! Please figure this one out, and quick.

The ios 15.1.1 does not help. I have the same issue - no previous problems with using my 10R to my 2017 Prius. Got the iphone 13 about 3 weeks ago, and it is nothing but trouble when making phone calls. Constantly dropping - sometimes completely losing the call, and sometimes just losing the bluetooth connection. I have not had a call last more than 2 minutes. I have no problem streaming music. Unfortunately, Apple Carplay is not supported on my car.

iPhone 13 needs to be recalled, even when using the phone I can hear every 3rd word, Apple needs to step up, put my phone on Wifi calling, took it off of 5G , downloaded 15.2 and nothing works, this is an internal problem that needs a recall!!!!

Please keep this thread updated as well and I will also follow. Thank you for info!! I have resulted to the “old fashion” use of this phone hands free and deleted the phone from my car Bluetooth system. It so unsafe while driving trying to use this phone.

has anyone tried a different "phone" app?? I don't know if they make such a thing, but maybe it would work! I thought I had read that someone tried FaceTime and it worked, so maybe if it's just the phone app itself, then there's a work around.

I might try to see if I can find one and try it out.

I’ll tell you what. My last iPhone was a 3S. HTC came out with the One in 2011 and I left for android. 10 years later I decided to give apple another go because my whole family has iPhones and communicating with them on an android was next to impossible. That said, I feel like my 13 is about 10 years behind in all categories except the camera. It’s unbelievably glitchy. This Bluetooth issue is unacceptable. If apple doesn’t fix this asap, I will be going back to android without hesitation.

It's not possible to try different phone app. iPhone has only one phone app, you can't replace stock app.

But I tried calls in other apps like signal, whatsapp, telegram...and it's the same issue, bluetooth disconnects.

It's not issue with phone app but with bluetooth in iPhone's with 5G (12 and 13 models). Because on older models my bluetooth works completely fine in my Volvo car. It's just the stupid iPhone 13 with those issues. I hope apple release a fix (hopefully iOS 15.3) or recalls those faulty iPhones soon!

I strongly believe it is a Bluetooth + “Phone” app bug.

My Bluetooth 10-15 second “scrambling” noises have only occurred while the “Phone” app is running in use. As the issue stops when I click on the “Speaker” icon in the Phone app during a call to switch from Bluetooth device to Speaker or putting phone up to my ear. I have not had issues with music or FaceTime, but I rarely use Bluetooth with FaceTime.

I checked in my my advisor today and he stated he still has not heard back from engineers from my logs that were submitted 3 weeks ago. Frustrating.

My problem is that the not only does the bluetooth disconnect, but when you try to switch it back to the phone speaker, it flips back to bluetooth and you get cut off (although the phone call is still happening). This happens with both an iphone 12 and 13. So, basically if the phone is paired with the car, it is unusable in a way that is almost designed to wreck your car if you try to answer a call. I thought it might be the car, as it's an older Cadillac, but my iphone 7s worked fine. I also believe that it's a later software push out that caused it, because I'm pretty sure they were both working and then just stopped (but I'm not 100% on that).