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Bluetooth pairing between iPhone and Mac Mini M1 "not supported"

Hi. I'm unable to connect my iPhone (iOS 15.1) to my Mac Mini M1 (MacOS 12.0.1). The initial pairing seems to work as the code verification pops up on both the iPhone and the Mac, however it never actually connects and I get the following message:


Connection Unsuccessful

"Name of my device" is not supported.


Forget Device (button)


Has anyone run into same issue?


Mac mini, macOS 12.0

Posted on Oct 28, 2021 12:31 AM

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Question marked as Top-ranking reply

Posted on Jan 4, 2022 3:39 AM

I'm not sure it has anything to do with iCloud.

My iMac M1 will not connect to my iPad or iPhone nor will it allow my iMac to unlock using my Apple Watch. This all seems to have been a problem since the 12.1 update.

In the Bluetooth settings on the iMac I can pair the iPad and iPhone but both immediately go to 'not connected', if I then select 'connect' it shows connected for around 2 seconds and drops back to 'not connected'. Clicking the option to unlock the iMac with my watch leaves it twirling for a while before becoming unchecked again. (The watch and the iPhone are paired with each other with no problems)

This is becoming frustrating.

168 replies

Jul 15, 2022 5:36 AM in response to dekktech

Yeah this whole business is crap. I can’t even sign into iCloud with my MacBook unless I hotspot it with the phone so even if all this iCloud business meant anything it does me no good. I’m not interested in signing into iCloud to get Bluetooth to “work” I don’t even think that’s happening. I think iCloud is just taking up the faulty Bluetooth slack. Isn’t Bluetooth like one of the simplest things? I’ve never had connectivity issues with Bluetooth on anything in over a decad. Just don’t understand all the rage about this apple crap. Yes crap. I am a recent convert and thought these things we’re supposed to be all the rage! Never had these issues with android and windows! But I’m stuck with this stuff now unless I wanna lose a bunch more money. According to people on here support is no help in this matter. Clueless. But I read an article 2 or 3 years old that apple was aware of a problem. And “working on it” that must have been smoke and mirrors. Definitely not impressed with my Apple stuff thus far.

Jul 15, 2022 5:48 AM in response to Briank75

I think not. But I don’t know for sure. I think all that stuff is working because you’re signed into iCloud and has nothing to do with the Bluetooth still not working. Just my guess though. I can’t prove that but I’d go so far as to say apple doesn’t want it to work so you have to use iCloud to get what you want in the connectivity department. My words are opinions only however. I don’t know enough about apple to figure this out but I do know I spent nearly 2k for something that should work better than this! All I wanted to do was remote control my music hdd from my phone. I’m guessing since it’s not making apple any Apple Music/ iTunes money that’s why it’s set up not to work. You guys have all read about the smart watch band company they shut down right? Same thing. It’s about restrictions place on hardware that makes you have to give them more of your money.

Aug 29, 2022 1:51 PM in response to IdrisSeabright

I have BT enabled on both my iPhone 12 Max and my Mac Studio. Airdrop does not work either. That's what brought my attention to checking Bluetooth in System Preferences. I cannot keep them connected. Same issue as previous folks. Connects then drops. Another odd thing is my Mac Studio is being identified as my Mac Pro which I replaced with the Mac Studio in December 2021. Air drop worked fine up until this week.

Aug 29, 2022 1:56 PM in response to rnschama

rnschama wrote:

I have BT enabled on both my iPhone 12 Max and my Mac Studio. Airdrop does not work either. That's what brought my attention to checking Bluetooth in System Preferences. I cannot keep them connected. Same issue as previous folks. Connects then drops. Another odd thing is my Mac Studio is being identified as my Mac Pro which I replaced with the Mac Studio in December 2021. Air drop worked fine up until this week.

Once again, you need to neither pair nor connect your devices in order for AirDrop to work. As long as BT is turned on, that's the only thing you need to do with it for Airdrop. I suggest you start your own post with a subject line indicating that your problem is with AirDrop. Your far more likely to get help that way then at the end of this long thread.

Aug 29, 2022 2:19 PM in response to rnschama

I spent hours on the phone with support and I eventually referred to supervisory support and then she referred it to the engineer group and then she finally got back to me and they could never actually figure it out but I think the bottom line is you will never get the Bluetooth to say that it is connected but if you can do airdrop it means Wi-Fi and Bluetooth is working and the way that ended up getting fixed was by signing in and out of the iCloud on both devices

Aug 29, 2022 2:21 PM in response to Briank75

Briank75 wrote:

but I think the bottom line is you will never get the Bluetooth to say that it is connected but if you can do airdrop it means Wi-Fi and Bluetooth is working and the way that ended up getting fixed was by signing in and out of the iCloud on both devices

That is correct because Airdrop doesn't require that the devices be paired or connected using BT.

Sep 18, 2022 1:05 AM in response to jpdemers

"Modern Macs and iPhones cannot be PAIRED via Bluetooth, and there is NO NEED"


That is a BUG. It should not be dismissed as a "feature."


Tethering via Bluetooth requires pairing. I have had occasion to require this (I won't bore you with why WiFi tethering, which does work, was not a suitable workaround).


It is more than annoying the way Apple keeps removing important functionality without thought for the consequences.

Sep 18, 2022 5:15 AM in response to drdavid09

Exactly, Apple handling of that whole not pairing problem was horrible and they’ve never admitted or explained why. Both my Mac and my iPhone 13 pro were trying to pair and they were sending codes and the codes were put in and they would not pair


When it happened to me I had Apple tech on the phone for hours then I had a supervisor for hours of my time and then they reported the problem to engineering and they came back with no answers whatsoever


so when people like JD Demers come onto the chat acting so clever months later announcing that things don’t need to pair it’s a little annoying after spending so many hours of my own time on the phone with Apple when they didn’t have an answer at time for their own support techs



Sep 21, 2022 4:53 AM in response to IdrisSeabright

Due to hearing difficulties...

In my case I have an auxiliary sound system connected to my mac audio output - and by being able to broadcast "or connect" via Bluetooth from my phone to my mac - I wanted to be able to use the Mac/Aux system as a form of Bluetooth speaker.

By not being "Paired" the option to select the mac as the audio output for media play (i.e podcasts etc) is not available.


Yes... there are numerous workarounds, but I think most peoples points her on this issue centre on the fact that it used to work this way for some, and now does not...


Bizarrely, my Amazon echo has no problem doing this, so its definitely a feature that has been accommodated elsewhere.

Sep 27, 2022 5:14 PM in response to Randy Maynard1

Hello Randy


I had something very similar six months ago and I spent more than four hours on the phone with Apple support and supervisory support and even sending the problem to engineering they had absolutely no answer on how to pay them


But what ended up solving the problem at least so everything worked it still didn’t pair but all the features worked was basically signing in and out of iCloud on each device

Nov 17, 2022 3:18 PM in response to andré123

I am having very same issue between my iPhone XR IOS 16.1.1 and my 2018 MacMini on Ventura 13.0.1. Prior to Ventura BT connections were fine across all my devices. Now since installing Ventura it does not locate all the devices that Big Sur/Moterey (et al) did. It does locate and pair with my old Apple BT keyboard (A1314), and my Satechi M1 BT mouse, but other devices Doqaus Care1 headphones, my iPhone XR it does 'appear' to connect but only for a couple of seconds before losing connection - even with a 'pairing' code (which is not always displayed - probably only seen in about 10% of attempts). This is an issue that HAS to be known within the Apple Developers, as this has been reported since Ventura's release

Bluetooth pairing between iPhone and Mac Mini M1 "not supported"

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