‘call’ function in contacts is greyed out on one iPad. Other iPad and iPhone ok
Hi. Call’ function in contacts is greyed out on one iPad. Other iPad and iPhone ok and can receive calls.
Thanks.
iPad mini 3, iOS 12
Hi. Call’ function in contacts is greyed out on one iPad. Other iPad and iPhone ok and can receive calls.
Thanks.
iPad mini 3, iOS 12
Check these settings on both your iPad and iPhone…
On iPhone:
Settings > Mobile Data > Wi-Fi Calling > ON
Settings > Mobile Data > Calls on Other Devices > ON - verify that each iPad is explicitly enabled in the device list
On iPad:
Settings > FaceTime > Calls from iPhone > ON - enable WiFi Calling if needed and supported by your Carrier
If all settings are correct and the issue persists, a forced restart of one or both devices may be necessary.
Check these settings on both your iPad and iPhone…
On iPhone:
Settings > Mobile Data > Wi-Fi Calling > ON
Settings > Mobile Data > Calls on Other Devices > ON - verify that each iPad is explicitly enabled in the device list
On iPad:
Settings > FaceTime > Calls from iPhone > ON - enable WiFi Calling if needed and supported by your Carrier
If all settings are correct and the issue persists, a forced restart of one or both devices may be necessary.
‘call’ function in contacts is greyed out on one iPad. Other iPad and iPhone ok