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‘call’ function in contacts is greyed out on one iPad. Other iPad and iPhone ok

Hi. Call’ function in contacts is greyed out on one iPad. Other iPad and iPhone ok and can receive calls.

Thanks.

iPad mini 3, iOS 12

Posted on Oct 28, 2021 3:05 AM

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Posted on Oct 28, 2021 3:29 AM

Check these settings on both your iPad and iPhone…

On iPhone:

Settings > Mobile Data > Wi-Fi Calling > ON

Settings > Mobile Data > Calls on Other Devices > ON - verify that each iPad is explicitly enabled in the device list

On iPad:

Settings > FaceTime > Calls from iPhone > ON - enable WiFi Calling if needed and supported by your Carrier

If all settings are correct and the issue persists, a forced restart of one or both devices may be necessary.

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