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Iphone 13 cellular data not working after leaving wi-fi

Hi, I have recently purchased an iphone 13 pro and it is working perfectly except when I leave wi-fi it goes offline. It connects to the cellular nework, can make and receive calls but it cannot receive data.

I can get it working by switching airplane mode on and off but the problem always returns when I leave wi-fi again. I’ve tried restarting but it hasn’t helped.

Is there a more permanent solution I can try?

iPhone 13 Pro, iOS 15

Posted on Oct 30, 2021 7:01 PM

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Question marked as Top-ranking reply

Posted on Oct 30, 2021 7:04 PM

Sounds like it’s broken, use the Get Support link at the top of this page to discuss the problem with Apple.

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Iphone 13 cellular data not working after leaving wi-fi

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