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Apple TV not loading

Apple TV is not loading on my Samsung tv I have reinstalled it. When I click on the Apple TV app it tries to load but all I get is a black screen and then it closes.

UTU7000,

Posted on Oct 30, 2021 11:59 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2021 12:03 AM

Likely either a networking issue or something going on with the TV. To start please do the following:


·      Unplug Modem from it’s power source for 2-3 minutes and then plug it back in.

·      Unplug Router from it’s power source for 2-3 minutes and then plug it back in.

·      Unplug TV from it’s power source for 2-3 minutes and then plug it back in and retest the system.


1 reply
Question marked as Top-ranking reply

Oct 31, 2021 12:03 AM in response to pendust85

Likely either a networking issue or something going on with the TV. To start please do the following:


·      Unplug Modem from it’s power source for 2-3 minutes and then plug it back in.

·      Unplug Router from it’s power source for 2-3 minutes and then plug it back in.

·      Unplug TV from it’s power source for 2-3 minutes and then plug it back in and retest the system.


Apple TV not loading

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