Apple TV not loading
Apple TV is not loading on my Samsung tv I have reinstalled it. When I click on the Apple TV app it tries to load but all I get is a black screen and then it closes.
UTU7000,
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Apple TV is not loading on my Samsung tv I have reinstalled it. When I click on the Apple TV app it tries to load but all I get is a black screen and then it closes.
UTU7000,
Likely either a networking issue or something going on with the TV. To start please do the following:
· Unplug Modem from it’s power source for 2-3 minutes and then plug it back in.
· Unplug Router from it’s power source for 2-3 minutes and then plug it back in.
· Unplug TV from it’s power source for 2-3 minutes and then plug it back in and retest the system.
Likely either a networking issue or something going on with the TV. To start please do the following:
· Unplug Modem from it’s power source for 2-3 minutes and then plug it back in.
· Unplug Router from it’s power source for 2-3 minutes and then plug it back in.
· Unplug TV from it’s power source for 2-3 minutes and then plug it back in and retest the system.
Apple TV not loading