OS Monterey 12.0.1 - SanDisks Have Stopped Working

Since upgrading my MacBook Pro to OS 12.0.1 Monterey my SanDisk USB drives aren't working. When I try to access using the installed SanDiskSecureAccessV3_mac application I get "This application only runs on a SanDisk flash drive." I've reinstalled app and nothing changes. Can't access. All of the drives worked fine before the upgrade.


What's up?

Posted on Oct 31, 2021 8:41 AM

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Posted on Dec 4, 2021 10:40 PM

I contacted San disk and they replied that the problem is due to incompatibility of the secure access software with the new macOS Monterey and they are working on the fix.


currently they have released the private access which replaces the secure access.

I have tried it and seems to work just fine. it takeover the previous secure access files. try it through

https://kb.sandisk.com/app/answers/detail/a_id/2399/~/sandisk-secureaccess-3.02-support-information-and-download





46 replies

Nov 21, 2021 3:16 AM in response to Djee-Arr

It's hard to believe that Apple or SadDisk has not addressed this problem! I told him about it the day after the software update came out! The only thing that saved me is that I use my old computer that is not updated, I purchased Seagate back up plus for Mac- you can make that secure and you can say goodbye to SandDisk what's your move all your files over! At least I have secure and accessible files by doing this. I don't think Apple or SanDisk care anymore about anyone who fights faster problems.

Looking up at Sea gate there Secure software it's very easy to use and you can make it secure!

James DeMayo

Nov 7, 2021 3:08 AM in response to Rmannyb

I have this problem too, I contacted sands live chat who asked me to remove some of the files from the vault onto my desktop, download a new file or secure access V3 from their website and re-install.


Didn't work, fingers crossed they'll come out with an update soon. I use my sandisk for work at work on windows and at home on Mac and currently can't access any of my files at home.

Dec 1, 2021 3:50 AM in response to Rmannyb

Hello Guys , any update here . is there an update for san disk secure access for Monterey ?

I bought the san disk on Sunday , I have put all my data on it , and checked the password app secure access , it was working on big sur but I did not put password .

On Monday I updated to Monterey , the drive is working , thanks god I did not put password otherwise I would have lose the access to my data in one day .

I feel I should have taken the Samsung T7 touch as it secured by touch and that’s easier.

But now I need to secure my Sandisk. so any update please .

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OS Monterey 12.0.1 - SanDisks Have Stopped Working

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