No images in Icon view with Monterey

Since updating to 12.0.1 Monterey my 2017 27” Retina iMac no longer shows images in Icon view for all image file formats, pdf, and video files. psd and rtf files appear fine. After a restart several image files acquired an image in Icon view, but the majority have not.


Is anyone else experiencing this? I need a fix because I switch into Icon view when I sort images, pdfs and videos.

iMac 27″ 5K, macOS 12.0

Posted on Oct 31, 2021 1:55 PM

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Posted on Dec 14, 2021 9:42 AM

So i found this elsewhere and it worked for me:


"Open up Activity Monitor, search for a process called "com.apple.quicklook.ThumbnailsAgent," force quit that process, restart Finder"


Not sure if it's a permanent fix, but it's not onerous to do when necessary until Apple fix it.

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75 replies

Nov 3, 2021 8:23 AM in response to Owl-53

I have not had any issues with previous versions of macOS. The only ‘third party’ apps I am running are Adobe apps, Dropbox and a VPN. The VPN does not boot on startup. I have ben running these apps with no problems whatsoever ever since 2017, and through several ‘versions’ of macOS.


So, to whom do I turn for support with this issue? Are you saying that I need to reinstall my operating system?

Nov 15, 2021 10:28 AM in response to brandonpeter

I have been having the same issue and several hours on line with Apple support to try and rectify the issue but it still persists. This is causing a real issue as they are also not loading correctly to transfer from computer - usb - on to projector as the image is not showing! Bloomin nightmare and never ever had this issue previously. Worst thing I could have been advised to do by and advisor, downloading Monterey!!! :-((((

Dec 2, 2021 10:38 AM in response to rediscoool

A restart seems to temporarily solve the problem. New images - in fact all file types - will exhibit the same problem. For me, this seems to be the case regardless of where I save my files: on the desktop, in a folder on my desktop, to my Documents folder, and to my external drives.


Restarting in Safe Mode produces the same result as a regular restart - a temporary fix only.


Oddly enough, files saved to Dropbox, or any of my cloud services are fine - go figure!

Dec 14, 2021 11:14 AM in response to brandonpeter

Here's some food for thought regarding public VPNs: unless you're using a true VPN tunnel, such as between you and your employer, school or bank's servers, they are useless from a privacy standpoint.  Read these two articles: Public VPN's are anything but private and Former Malware Distributor Kape Technologies Now Owns ExpressVPN, CyberGhost, Private Internet Access, Zenmate, and a Collection of VPN “Review” Websites



Jan 21, 2022 6:47 PM in response to brandonpeter

@BrandonPeter: Thank you for this solution ... even if it is temporary! I began experiencing the very same problem with image file icons disappearing a number of days ago. I don't recall if the problem was due to updating to Monterey 12.1 or what, but it has been very annoying. I have over 5,000 images -- mainly PNGs and JPGs -- made in Adobe Photoshop, scattered all over my hard drive. Whether on the Desktop, or in folders in list view or icon view, the icon previews suddenly all disappeared, which really slows down my work flow. So I tried your simple solution, and it worked! I haven't restarted my iMac yet, or made any new images since following your instructions, but I hope the solution holds. Clearly, this must be a Monterey issue, I would think. Thanks again Brandon!

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No images in Icon view with Monterey

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