Tap-to-click issue on MacOS 12.0.1

So I've been having this very annoying issue in Monterey that happens randomly when I tap to click. Sometimes the occurrence is not registered and the click is 'wasted', like clicking in vain. This is so frustrating and happens so often that I'm really considering going back to BigSur because of it (even though I'm loving Monterey so far, except for this bug). I saw a few people mentioning they're having this issue but not as many people as I thought there would be. I have this happening with my M1 MBA.


Is anybody else experiencing this with their MacBooks or magic trackpads?

MacBook Air 13″, macOS 12.0

Posted on Oct 31, 2021 6:41 PM

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Posted on Nov 8, 2021 11:57 AM

I resolved my issue on my M1 MB Air by selecting "Light" in the Trackpad "Point & Click" section.


It was driving me up the wall, I upgraded my work MB Air first, dealt with this issue and then upgraded my home MB Air M1, thinking I'd just deal with it until Apple figured it out.


Turns out it was just the setting in the aforementioned preference.

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208 replies

Nov 10, 2021 10:56 AM in response to D37

Same issues here. Tap to click fails about 2 or 3% of the time. Even when I turn it off, the cursor seems to "cut out" once in a while, failing to move right away, jumping around, or stopping scrolling. Happens with the built-in trackpad or Magic Trackpad, and it's a new 16" MBP M1 Pro, so I can't downgrade.


I messed with some settings and it seemed to stop happening for a while, but after a few hours it was back to its old ways.


I hope they fix it soon, because as much as it's nice to have a 120Hz screen and a fast processor, they don't matter if the main way of interacting with the device is choppy. It feels like handling macOS with slippery fingers.

Nov 11, 2021 9:10 PM in response to Ali92uk

Nice one. I have done likewise and a follow up call with the senior support team was scheduled for today but my 2017 MacBook Pro suffered intermittent screen failure when opening and closing so it is away for repairs - what are the chances! When it's back with a reliable image on screen I will connect with them again, though I think they will only tell me what they told you: wait for next update. I'm curious, did support capture data from your machine while you were using the trackpad to try and pin-point moments when these phantom clicks occurred? They did with me.

Nov 12, 2021 1:00 AM in response to Rymaniola

Hello,


I am sorry to hear about the screen failure on your MacBook Pro. I do hope it gets resolved very soon!


Regarding the trackpad issue, no such data was captured or requested. They only asked me to do the following:


1) Run the machine on safe mode- issue persisted

2) Run a first aid on the hard disk drive- issue persisted

3) Clean install of macOS Monterey- issue persisted


It was at that point that they asked me to wait for the next incremental update as its been raised to the software engineers. I really do hope the next update fixes this. If not, then my user experience on this machine is basically compromised and thats most unfair.


I hope this helps, and good luck with your MacBook!


Ali

Nov 12, 2021 1:19 AM in response to Ali92uk

Thanks. Same for you.


Those same steps were taken with me. Resetting SMC and NVRAM I did myself. Booting in safe mode as advised online with Apple. Creating a new user/administrator account and transferring across to that - deleting the old one. New Install etc. The issue persisted thus they decided to capture some data. Surprises me that the same was not done with you.


I think the problem has to do with conflicts involving remote access across devices - not a function that I personally use... but that's just a hunch. I don't know enough.


All I know for sure is that my user experience is also compromised, Ali. I'm trying to go back to hard clicking, just in case there is no light at the end of the tunnel.

Nov 12, 2021 12:49 PM in response to OMGste

No settings were active in the Zoom settings in Accessibility. This is not the reason. I think it is a bug in Monterey. And a pretty bad one at that. This problem with the pinch-to-zoom gesture is a real productivity killer. I use this gesture extremely often in my daily UI and graphic design work. I have always argued to my management that I want to work with a Macbook instead of a Windows notebook because I am much more productive with it due to the better usabilty. This argument should still be valid and I hope that Apple will quickly remedy this.

Nov 14, 2021 12:51 AM in response to Ali92uk

Glad to hear Apple is aware of the issue!! Fingers crossed for 12.0.2 very soon. It's most definitely Monterey related. Clean install made no difference.


As I've relied on tap-to-click since its introduction, it's especially jarring to not get any response. I tap, need to wait and see if it did get the tap, and if not, tap again (or sometimes a third time). It severely downgrades the Mac experience (as it would on any OS, TBH).


I don't like using taptic-click both for the extra physical effort it requires and the fact that it's quieter. I can go for hours using only the trackpad for input. I like quiet.

Nov 14, 2021 6:31 AM in response to Ali92uk

Hey guys, today I handed over my laptop for repair (about other problem, with the screen) but i told about tap-to-click issue as well. They said that they know about it, and many people come with this issue but on hardware level everything is fine and they can do nothing. They send diagnostic data to apple but haven't received answer from apple yet


Nov 18, 2021 5:09 AM in response to rmwalk

FWIW, I was going through some drives I have that haven't been used in a while and I found an installation of Mojave on one. For giggles I fired it up and, voila, perfect tap to click success. Sure it's hardware, Apple! Sure...!


To boot, Mojave was much snappier than Monterey all around, and that through a USB cable. Monterey has a lot of issues AFAICT.

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Tap-to-click issue on MacOS 12.0.1

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