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iPad has more storage Available than it's Capacity...?

I went to order a new iPhone today and thought I'd check what size my current iPhone 12 Pro Max and iPad Pro 12.9 Wifi + Cellular (2nd Generation) are and how much of the storage space I'm using to determine what size capacity iPhone to buy.


On the devices I went to ''Settings', 'General', 'About' and scrolled down about midway. The iPad states:


"Capacity: 256 GB

Available: 315.86 GB"


Now I'm no IT wizard, but it seems impossible to me to have more storage still available for my use than the sum of my devices total storage!


If instead I go to 'Settings', 'General', 'iPad Storage', it states:


"iPad Zero KB of 256 GB Used".

The bar graph visually shows it to be about half full though - which to me indicates around 128 GB or so used.


Similarly, the results on my iPhone seem to be far less used than I would expect. 'About' reads:


"Capacity 512 GB

Available 439.1 GB'


I'm fairly sure that last time I moved up from a 256 GB iPhone 11 to a 512 GB iPhone 12 due to insufficient storage space so I'm not sure where all the data has gone...


'iPhone Storage' reads:


"72.8 GB of 512 GB Used"

with the bar graph visually looking to be about 1/3rd of the way across - which to me would indicate approximately 170 GB or so used.


Both devices have Software Version 15.0.2 installed.


Any ideas on this?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Oct 31, 2021 10:03 PM

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Question marked as Top-ranking reply

Posted on Nov 1, 2021 2:32 AM

There is a known bug with iOS/iPadOS 15.0/15.0.1/15.0.2 that causes mis-reporting of total capacity and used storage. 


This issue has been resolved in the current version - iPadOS 15.1. After update, your device will need to reindex and recalculate used-space, but within a few hours should correctly report available available and used storage.

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3 replies
Question marked as Top-ranking reply

Nov 1, 2021 2:32 AM in response to twr7cx

There is a known bug with iOS/iPadOS 15.0/15.0.1/15.0.2 that causes mis-reporting of total capacity and used storage. 


This issue has been resolved in the current version - iPadOS 15.1. After update, your device will need to reindex and recalculate used-space, but within a few hours should correctly report available available and used storage.

iPad has more storage Available than it's Capacity...?

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