Purchased music won’t load on Apple TV

OMGeorge Said:

"Purchased music won’t load on Apple TV: A few days updating to tvOS 15, I noticed that albums I’d purchased on iTunes in recent days weren’t showing up in Music on my AppleTV. [...]All my Movies and TV Show purchases are fully synching and available, but none of my music library."

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Two Things:

I. Viewing These:

Go Here: See your Purchase History for the App Store, iTunes Store and More - Apple Support

II. Locating These:

• Hidden Apps:

Perhaps these are hidden purchases? To see if that is the case, unwise them. Go here: Hide Purchases from the App Store - Apple Support

• Removed from App Store:

Note that sometimes items are removed from the App Store, and they never become accessible again. This all has to do with licensing between Apple and the Developer.

• New iCloud Session:

Try logging out of iCloud, and then logging back in. Perhaps it all needs to resync.

OMGeorge Said:

"Purchased music won’t load on Apple TV: Interestingly, I noticed that when I go into the Apple TV app and go to Library, I get a notification that 'You haven’t purchased any TV Shows or Movies' despite having several of each that show up in Movies iTunes and TV Shows iTunes app. Seems to be some sort of syncing error happening?"

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Thank you for the update.

Contact Apple Support:

You should contact Apple Support, as there may be a glitch in the user database.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)