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iphone 13 pro max gps problems

How come my GPS isn't accurate at all? On all of my previous Android phones it has always been pin point accurate.


Using the iPhone 13 Pro Max with iOS 15.1. Pokemon Go, Pikmin Bloom, Apple Maps, Google Maps, Witcher Monster Slayer, ALL of it is inaccurate. I enabled precise location, I reset location/privacy settings, and now I don't know what else to do. It's always off by around 100 meters. I'm using an eSim in case that has anything to do with it.

iPhone 13 Pro Max, iOS 15

Posted on Nov 2, 2021 5:01 AM

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Question marked as Best reply

Posted on Dec 7, 2021 7:51 AM

Phone: iPhone 13 Pro Max 256GB


GPS not always accurate, most of the time it’s half a road / one road away which would cause navigation chaos. I was meeting someone and sent them my location on WhatsApp, it said I’m in the river! Restarting the phone would fix the issue but it was very frustrating I had to keep doing this.


Logged a ticket with Apple and the technician suggested resetting location & privacy settings. This did not resolve the issue.


The next step was to connect my phone to a computer, in my case I have a MacBook running Big Sur, restore my iPhone using the MacBook. You can find your iPhone in Finder once connected, for older versions of iOS you’ll need to check the link below:


https://support.apple.com/en-gb/HT201252


I was told to use this method as wiping the phone via settings and restoring from backup could potentially put the corrupt software back on. 


Right so I restored the phone using the MacBook and selected manual setup (once again was told not to restore from backup, reason mentioned above). Go through the setup process and once on Home Screen, go to settings and login into iCloud. This will download all your pics, vids, notes, messages etc depending on what you have backed up. So please ensure to backup to iCloud or iTunes/Apple computer before restoring phone, you can either do this via settings >your name >iCloud >Backup or connect to a Apple computer, click on Finder >select phone >backup 


Tip: Double check to make sure WhatsApp is backed up, go to iCloud and scroll down to make sure WhatsApp is selected. Thereafter go into WhatsApp >Settings >Chats >Chat Backup >Backup now


Tip: Take screenshots of your Home Screen pages, so you can refer back to what apps you have etc


I was told to use the link below to see what apps I’ve purchased, it was a bit useless to be honest:


https://support.apple.com/en-gb/HT204088


Downside to this method:


  • You’ll have to download all your apps again from AppStore 
  • Sign back into all your apps
  • Set wallpaper & lock screen
  • Setup personalisation for phone calls etc
  • Mail settings / personalisation 
  • I had to reset my Apple Watch to reconnect it


Along with the GPS issue I was experiencing issues with calendar not updating properly, certain software seemed laggy and not smooth, Instagram as an example used to have laggy reels. My new AirPods Pro were cutting out intermittently for a split second from time to time.


It’s been 3 days now and I can confirm the issues above seem to be resolved, GPS seems to be spot on I went on a few drives. AirPods seem to work fine now too and software in general seems to be working properly.


I’ll report back after another week to let you know if I’m experiencing any issues but so far it seems to be fine. It could be down to corrupt software on the base build of the phone (iPhone 13 Pro Max)


Hope this helps others out there with the same issues. If you need any help with the methods above please feel free to reach out.


Cheers


128 replies

Nov 28, 2021 12:23 AM in response to daffdaff

My iphone 13 pro max also has a problem with gps position reading. especially when I am driving a car in the city - and my phone is in a vertical position. It looks like the GPS receiver in this phone is not mounted on the top of the phone, it is located kind of on the bottom maybe - because when I turn the phone upside down - it reads the gps positions correctly. In a horizontal position it is also quite good and you can use it in a car, unfortunately only map rotates on the screen - 90 degrees. other messages are not - so this is a problem with longer drives.

Dec 6, 2021 10:55 AM in response to MiksteR_RdY

I have the same issue on my 13 pro and my wife's 13 pro max. Both running the latest 15.1.1 ios. GPS is not accurate and moves around, makes using the phone for navigation impossible. The problem seems to clear after a reboot. If the phone has been on for a while it will show up. I was sitting still on my front porch watching my location dot move around about a 1/4 mile in different directions even though I was not moving.

Dec 15, 2021 8:03 AM in response to MiksteR_RdY

I am having the same issue with my iPhone 13 256 MB.  Using Google maps or Apple Maps to navigate, my location sometimes appears as about 1 block from my current location.  Often that is in the middle of a field or on a different street.  The Apple Genius tested the GPS of the phone and it is “working normally”.  So far, the best help I have had from Apple was advice from one of their agents who said she was having the same problem.  She believes that somehow our phones are being confused when they are aided by WiFi location and/or cell tower location (handoff issues).  She suggested shutting off WiFi before starting navigation (as I often set my destination while I am still in the house) and this usually works well.  Also toggling location services on and off before setting the destination seems to help.  Unfortunately, I still get random inaccurate readings every couple of weeks.  I will follow this topic eagerly to see if someone comes up with a definitive solution other than resetting your phone as new. 

Dec 17, 2021 1:12 PM in response to MiksteR_RdY

Well, i have the same issue…. just bought my new iPhone 13 pro yesterday and I cant play Pokemon Go or see my excact location on snapchat or anything else that uses the gps!

After trying everything the internet says, restart, reboot, delete the phone and start over, i’d spoke to apple support and they told me to go meet an autorised apple mechanic and get the phone connected to some kind of devices.

Also i happend to know a Apple mechanic, he says its the gps antenna that has a “born” problem.

This is not good enough Apple.

Very frustrating that I need to go to your repair shop with my new 1000$ iPhone that i bought yesterday…

Dec 17, 2021 10:16 PM in response to ASHORNSHOEJ

Update 12/17

Apple has my log files and multiple screen recordings showing the problem, and it's been about 1 week since I've heard from anyone at Apple.


Instead of waiting for Apple to birth a magical solution, I went did a fresh install of iOS 15.2. I did not restore my data from an iCloud backup, so it's as if the phone has a clean version of IOS without any of my previous data and settings. It's been one week since the fresh install and I have not had any issues with GPS. It works great!


This is the same solution that Slick1978 deployed in his DEC 7 2021 post on this thread, and I can attest that this works for me as well. This leads me to believe the problem all along was a software bug and not the GPS hardware.


If you can't wait any longer on Apple for a software patch, I strongly suggest you use this solution (erase all content and settings; do not restore from iCloud backup). You will have to go through the serious pain and suffering of re-installing all of your apps. But, to me, it was worth the ROI of an accurate GPS experience. If you do any driving that requires turn-by-turn navigation, a malfunctioning GPS can be dangerous.

iphone 13 pro max gps problems

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