iphone 13 pro max gps problems

I am replying directly to an apple support person so that hopefully they can help us after almost 3 months of nothing. Many of us have this issue and Apple (as far as we can tell) does not care, will not respond, does not give information on this on the phone, did I say, DOES NOT CARE?. Please read this post where apple told someone it was a carrier issue which is false because we have Verizon, ATT, T-Mobile (at least) all having this issue in this thread alone. We have a report that Apple replaced someone's phone but the issue was not fixed. We have seen updates with no fix. We have someone in here with screen captures showing the issue. Did I say, it appears Apple does not care and will not even admit there is an issue. Help us, its your job. I would work with the person who has the screen captures if you need info but we all have this same problem. It is all map programs, multiple carriers, and it sounds like people from different countries as per at least 1 post. We are all (I am sure I can speak for others) so freakin' fed up.

I think you are onto something with this. I have a series 2 watch. I did some testing using Strava - phone only, no watch - GPS fine on phone. Watch only, no phone - GPS fine on watch. Phone and watch, strava running on watch - borked GPS, strava running on phone - also borked GPS. I then tried running strava on both my phone and watch at the same time - watch was fairly precise while phone was WAY off, the interesting thing, about 3/4 through my walk, they kind of "synced" up and then had precise/matching results...

My wife has the same issue with her Verizon iPhone 13 Pro and has never used an Apple Watch. Resetting the network settings fixes it for a couple days, but that’s not a very good solution.

This is a safety issue and needs to be resolved before someone calls 911 and the first responders show up 1/4 mile from the actual location of the caller.

Unfortunately I don't know where we go from here. I made an appointment at an Apple Store and they sent my phone to their Service Center. I just checked my repair status and it says the phone is being shipped back and no issues were found. It is obvious from my screen recordings that there's a problem. At the Apple Store, they told me if the service center can't find a problem then I need to go back to my carrier and it is a service issue. I disagree with that based on this thread and people in here have listed multiple carriers all having the same problem. The store also gave me a loaner phone (iPhone XR) and my service on that phone has been perfectly fine for the past 3 days. This has been my most frustrating experience with Apple in the past 10+ years.

So I have an iPhone 13 Pro Max and there may be something to the watch. I know all don't have the watch but, up until a couple weeks ago, I had the series 5 watch. I recently upgraded to the series 7 and very shortly after getting the series 7, I now have the GPS issues. I never had the GPS issue from Oct. 2021 through late March 2022... now suddenly I have the issue?

If the details mean anything or can help:

Carrier: Verizon

Phone: iPhone 13 Pro Max, 512gb, Black, iOS 15.4 and just today updated to 15.4.1

Case: Black MagSafe Apple Silicon Case

Vehicle: MagSafe Charger mounted to the dash on one of those magnetic ball mounts.

MagSafe charger is adhered to the magnetic flat piece which magnetically attaches to the ball which is in turn, attached to the dash. It's one of those chargers that you could stick the metal plate to the back of your phone to stick to the magnetic ball mount stuck to your dash.

Something's not adding up. Getting quite frustrating to say the least.

Having the same issue, 15.0.2. Sometimes (not always) a restart helps. 13 pro

I'm also in the camp where after the upgrade to 15.2, my GPS has been working consistently. I'm sad to see that's not the case for everyone. Hope Apple fixes it soon.

iOS 15.3 was just released today. I'll be trying it myself.

I’ve done a few short drives with 15.3.1 and I haven’t had any issues yet. If it was an issue they fixed I wish they would put it into the release notes.

I’m having the same issues as OP and several other people on this post. They’ve been happening while local to my home and while traveling. It doesn’t seem to be tied to 4G, LTE, or 5G, as the issue happens sporadically on any level of service. My cellular data, wifi, and Bluetooth have been enabled the whole time, so that isn’t the issue. I also tried to resetting my Privacy and Location settings and made sure that Precise Location is turned on for Maps. I thought resetting things fixed it, but my phone is back to throwing my location 100 yards off most of the time. Are there any other steps that can be taken to remedy this issue?

I run and walk every day, tracking each one using RunKeeper and/or Strava. I have experienced GPS issues since October 25, 2021. This seems to correlate to iOS 15.1. Sometimes it works, sometimes it doesn't. Very frustrating.

After my reset (which I did for reasons other than just this), the GPS issue has returned for me. Cycling location services does work for a little while too, but it's definitely not an optimal solution.

Honestly I don’t have time for that right now. I am going to ride this out and see what Apple comes up with. When I got this phone I had started from scratch, and it was a bit of a pain. For now I toggle location services and it works so when I need accurate gps I will do that until they figure it out.

FWIW to anyone else considering this method, I completely erased my iPhone 13 Pro Max last night, did not restore from a backup and I did a test drive this morning and the GPS was still acting up just like before I wiped my phone. It didn't help me at all.

I also wiped it, went through the setup, then wiped it again and went through the setup a final time. Not restoring from backup either time.

I was hoping I would have the same luck as the other 2 posters, but that's not the case.

Just for comparison to anyone else, I have the blue iPhone 13 Pro Max on At&t in the US.

I have the same issue. It happens on any gps app I use so it’s not the app and definitely the iPhone 13 pro itself. I have recorded how the gps is and talked to apple support but apple doesn’t believe it’s an issue with the phone itself which is absurd and annoying. Hoping for an update that fixes the gps accuracy