iphone 13 pro max gps problems

Update 12/6

Apple now has the log files that the custom profile they had me install on 12/2 was collecting. (See my Update 12/2 post for more details). I've also sent them two more videos showing the issue.

I missed a call this morning by Apple's Sr Support Specialist, but I have left a message for them.

So - yeah - me too. I see it when driving (in Waze) and when using my Apple Watch to track a workout. I'd thought these were separate issues, but I'm wondering now if the workout map I see in Fitness is using the phone GPS. You can see how wrong the GPS is - this walk was all on streets, but the workout map shows me anywhere BUT streets. I have more where this came from.

Im having the same issue with iphone 13 pro max 256gb ...

gps location are always off by a few blocks on both apple and google maps .. camera geolocation is always wrong as well ...

quite frustrated.

How do we get apple to actually respond with some type of status on this issue? I had an earlier post, but I hadn’t clicked the “Me too” button (currently at 90). If it gets to 100 will it trigger something? Is there some other place we should be posting these things to better inform apple it’s happening to lots of people?

I'm curious if your solution sticks over a period of a month. If it does, that's going to be the fastest route to a resolution. I'm currently in Apple Support loop where they have me doing the rounds of capturing multiple recordings and log files, and send all of this to them. I'm a little baffled by how many of these recordings they really need.

Just out of curiosity did you wipe the phone from settings or do a clean install using a pc/Mac? It’s strange because if it was hardware related the GPS wouldn’t work at all right? Or is that the issue you have?

I guess you’ll have to wait for Apple to get back to you.

I’ve updated to 15.2, did all the other “fixes” and my GPS on both Apple Maps and Google maps is wildly inaccurate. It’s causing serious problems with turn by turn directions. Apple needs to fix this. My husband has an ancient 6S and has no problems.

Updated to 15.2 last night, issues remain whether apple maps, google maps, or strava. both recording workouts on my watch or phone, GPS is not correct and relates the same issue as seen in the navigation applications. I have never hated a phone more than this 13 pro max and wish I kept my X at this point while apple has acknowledged nothing.

[Image Edited by Moderator to Remove Personal Information]

I am having the same issues. It is really dangerous. I needed to navigate to a doctor appointment and it was re-routing me like crazy. I was almost late to the appointment. I have screen recordings and screenshots of the apple/google maps. Restarting the phone is only a temporary fix.

Yeah the fact that there has been only one response from apple on this thread is pathetic. I’m going to attempt to return my phone this weekend and move to Samsung. A paper map is more useful than my $1300 phone. Good luck to all others that are getting screwed by apple.

Literally the same issue. This is really dangerous. It shows that I'm driving through houses and waterways. When you really need the GPS and it re-routes you 100 times--ESPECIALLY ON THE HIGHWAY. Apple really needs to address this before a serious accident occurs. I have screenshots and screen recordings as well.

Thank you Mike. Maybe the Apple support person can tell us the best process to follow. Should we all make genius appointments and try to get our phones replaced? Is it bad to share serial numbers on this thread. Maybe it was a batch of phones that had bad gps units? Were people early purchasers of the 13 pro? Seems like apple is not trying to get to the root so maybe we need to do some sleuthing of why we (and not the whole world of iPhone 13 buyers) are experiencing this.

Well both of mine have been messed up since day one. Some people probably don’t have to use the gps, I have too for work so I’m going to get rid of my apple phones for androids since apple don’t seemed concerned!!!!

It sure which post this was but I wanted share that Apple seems to be monitoring this site but simply cannot help us I suppose some they are not responding to anyone. I suppose they will remove this one. HOW ABOUT HELPING US WITH THIS SERIOUS ISSUE.

“Hi Mike859,

Thanks for participating in Apple Support Communities.

We removed your post "iphone 13 pro max gps problems" because it was nontechnical or off-topic. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community.”

I feel your pain Mike. My girlfriend and I both bought 2 new iPhone 13s from Verizon and had to return them. I tried everything to fix the GPS and nothing worked. Sadly we eventually had to return them for iPhone 11s and GPS worked fine again. Last straw was it redirected us through a Chicago ghetto for no reason at all to get off the highway. Could have been really bad. Said f this and returned them that next day haven't looked back since. I'll go with Samsung next phone if it still isn't fixed. Accurate GPS is critical.