iPhone 13 mini won't alert me (sound or vibrate) when I receive emails

Is anyone else having the issue where you aren't receiving notifications when emails come in via Mail? I have turned vibration on/off, did a hard reboot, updated to the latest ios 15.1 and it's still not working. I've only had the phone for a little over 2 months. I received email notifications initially and it stopped working a few weeks ago.

iPhone 13 Mini

Posted on Nov 3, 2021 12:21 PM

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Question marked as Top-ranking reply

Posted on Nov 3, 2021 12:51 PM

You have stated that you do not receive notifications from the mail app when you receive new mail. Do you receive visual notifications in a banner and also do you get a badge notification?

Check the following:

Open Settings ➔ Notifications ➔ Mail: On this page ensure that Allow Notifications is set to ON, Ensure that all 3 ALERTS are checked, Ensure that Badges is set to ON and there is a sound assigned in the Sounds option.


Axel F.

7 replies
Question marked as Top-ranking reply

Nov 3, 2021 12:51 PM in response to cac305s

You have stated that you do not receive notifications from the mail app when you receive new mail. Do you receive visual notifications in a banner and also do you get a badge notification?

Check the following:

Open Settings ➔ Notifications ➔ Mail: On this page ensure that Allow Notifications is set to ON, Ensure that all 3 ALERTS are checked, Ensure that Badges is set to ON and there is a sound assigned in the Sounds option.


Axel F.

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iPhone 13 mini won't alert me (sound or vibrate) when I receive emails

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