Level 1

37 points

Bluetooth Connection Problems in macOS Monterey

Hey Apple Support Community,

After upgrading to macOS Monterey recently, I have started experiencing a few issues with the bluetooth headphones I normally connect to my Mac:

The signal stutters in and out briefly while listening to music, and this happens about once a minute or so.
Less frequently, the bluetooth connection drops completely, and then reconnects several seconds later.

I don't have these issues when my headphones are connected to my iPhone (iOS 14). The headphones I am using are Bose NC 700s. I have not yet tested a different bluetooth audio device, but I will update this post when I do. Also, this issue occurs even when I am stationary and sitting right next to my Mac.

Obviously this has made the experience of using bluetooth in Monterey pretty awful. Just wanted to see if anyone else is having these issues, or similar ones, and if anyone has a solution for it.

MacBook Pro 16″, macOS 12.0

Posted on Nov 3, 2021 2:06 PM

Top-ranking reply

ArtyomDiogtev

Level 1

28 points

Posted on Feb 3, 2022 4:32 AM

You may try this thing - go to Settings --> Sharing and uncheck AirPlay Receiver (this is the feature that allows iOS devices to display photos and videos on a Mac that has this feature on - https://support.apple.com/en-za/guide/mac-help/mchleee00ec8/mac).

It's a cool feature that Apple introduced recently but unfortunately, it creates a mess with Bluetooth connectivity as well (at least that has been the case with my iMac '27 2019, with which I've been having this issue since last August and finally figured out because of this thread that this setting can be the culprit)

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111 replies

ParadeChili Author

Level 1

37 points

Feb 24, 2022 10:39 AM in response to ParadeChili

Hey everyone, I reposted this question again, hoping that it will catch Apple's attention:

Bluetooth Connection Problems in macOS Mo… - Apple Community

In the meantime, the problem has gotten a lot worse for me. At this point, I can't even listen to a full song without the connection stuttering.

nattyg33

Level 1

8 points

Mar 8, 2022 7:44 AM in response to moyo188

Bose QC35 started working in both ears with my MacBook again yesterday. Mic cutting in and out in video calls(FaceTime and zoom) seems to still be an issue, but just happy I can watch videos and listen to music again without switching to airpods or speakers.

As far as I know I haven’t updated my Bose, or my macbook. I’m not sure what changed but figured I’d update here.

Apr 27, 2022 7:19 AM in response to dot-fig

Was there a fix? I am having this same exact problem on my early 2015 MCP with Apple AirPods and it's impacting my ability to work - I lead webinars globally for a living! I haven't had any issues until the day I upgraded to Monterey and then BAM!

May 7, 2022 3:51 PM in response to MastarLin

I too just upgraded to 12.3.1 on my 2015 MacBook Air hoping for the bluetooth fix and once again no go. I also went into terminal to try the "sudo pkill bluetoothd" and Terminal would not allow me to enter my password at all. I can't believe this is continuing without some help from Apple. I am not going to upgrade my Pro's until this issue is fixed. I have switched all usage to Apple products because of their dependability but I may have to rethink this strategy moving forward.

ctenney2

Level 1

12 points

Jun 16, 2022 11:26 AM in response to ParadeChili

I am having a very similar issue to what is on this thread, however my issues started before I upgraded to Monterey.

About 2 months ago I was in a Google Meet using my Airpods (generation 1) with my MacBookAir (2017) when the person I was meeting with could not hear me. They said I was coming in and out and crackly. This issue started here and there - no rhyme or reason - but has progressively gotten worse.

About 2 weeks ago, I upgraded to Monterey. Now it happens in almost every Google Meet, but comes and goes throughout the meeting. Once I take my Airpods off and just use my computer my microphone is fine. I thought it was my Airpods so I went and bought a pair that are 3rd generation, and I am still having the issue. I also tried another computer (still a MacBook Air 2017 running Monterey 12.4) and I am still having the issue.

This also occurs for me both at home and at work so it is not my internet connection.

Jun 23, 2022 12:49 PM in response to ParadeChili

I've the same issue with two bluetooth headphones:

-Xiaomi mi true wireless EBs basic

-Soundpeats Truecapsule

Both working well before Monterrey update. When Apple will publish an update to solve it?

Thanks & Regards.

Nov 4, 2021 4:52 PM in response to ParadeChili

I'm also having the same issue, I'm using Sony WH-1000XM4.

Papriker

Level 1

8 points

Nov 17, 2021 12:10 PM in response to Sharon_419

Hi, I have the same problem with new MacBook Pro 14 and iPad Pro 2020. I am not able to connect via bluetooth and e.g. use side car.

Ipods, other blueethooth devices work. Strange ?

Papriker

Level 1

8 points

Nov 18, 2021 6:32 AM in response to Papriker

I fixed my problem :)

Ericmdom

Level 1

8 points

Nov 23, 2021 10:21 AM in response to Papriker

Paprika please tell me how? I am going up the walls here, ranting etc., to anybody in my vicinity!

Nov 23, 2021 10:46 AM in response to Ericmdom

I have the same issue. I use Samsung Buds + and can't fix this problem.

Nov 29, 2021 11:14 AM in response to Papriker

Please tell us How?

juliehf

Level 1

10 points

Dec 8, 2021 1:17 PM in response to ParadeChili

I have both Sony headphones and Air Pods.

Neither has worked since I upgraded to Monterey. They work with my iPad.

I've tried everything suggested with no luck.

What next?

Julie

Garmsci

Level 1

8 points

Dec 9, 2021 2:14 AM in response to juliehf

It would be nice to have at least an acknowledgement of this problem from the Apple team who moderate this site. A solution would be even better!

Dec 13, 2021 1:11 PM in response to dot-fig

Absolutely the same situation on mbp2015

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Bluetooth Connection Problems in macOS Monterey