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My MacBook randomly shuts down and won't turn back on until I plug it into power, what is wrong with My MacBook?

My MacBook randomly shuts down and won't turn back on until I plug it into power, what is wrong with My MacBook?

MacBook, macOS 10.13

Posted on Nov 3, 2021 10:32 PM

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Question marked as Top-ranking reply

Posted on Nov 4, 2021 12:31 AM

Hi georgiama

It should be a problem with the battery. Maybe it's dead or there can be a loose connection with the battery and the motherboard.To view your battery’s condition, choose Apple menu  > System Preferences, click Battery , then click Battery again.

In the lower right corner, click Battery Health. You may see any of the following conditions:

  • Normal: The battery is functioning normally.
  • Service recommended: The battery is performing normally, but its ability to hold a charge is less than when it was new. You may want to consider replacing the battery.
  • Note: The battery may also not be functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.


Thank you!!

5 replies
Question marked as Top-ranking reply

Nov 4, 2021 12:31 AM in response to georgiama

Hi georgiama

It should be a problem with the battery. Maybe it's dead or there can be a loose connection with the battery and the motherboard.To view your battery’s condition, choose Apple menu  > System Preferences, click Battery , then click Battery again.

In the lower right corner, click Battery Health. You may see any of the following conditions:

  • Normal: The battery is functioning normally.
  • Service recommended: The battery is performing normally, but its ability to hold a charge is less than when it was new. You may want to consider replacing the battery.
  • Note: The battery may also not be functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.


Thank you!!

My MacBook randomly shuts down and won't turn back on until I plug it into power, what is wrong with My MacBook?

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