I have my AirPods but can't find case

Can I use find my to find my AirPods charging case if o have both AirPods, but cannot find the charging case?

iPhone 11

Posted on Nov 4, 2021 7:30 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2021 9:08 AM

Hey there, dreaded28!


Thanks for reaching out to the Apple Support Communities! It sounds like you need to locate a missing AirPods case. You came from the loroper article for tracking lost AirPods. Find My may not able to locate a lost Charging Case, as it's more targeted towards finding the lost AirPods themselves.


You can purchase a replacement Charging Case if you are unable to locate it. More information about this can be reviewed in this link for AirPods Repair.


If you decide to stop in to your local Apple Store, or Apple Authorized Service Provider Find Locations - Location Selector, you’ll need your serial number, so be sure to bring your proof of purchase, or original AirPods box, along with your original AirPods. Or, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.


Cheers!

1 reply
Question marked as Top-ranking reply

Nov 5, 2021 9:08 AM in response to dreaded28

Hey there, dreaded28!


Thanks for reaching out to the Apple Support Communities! It sounds like you need to locate a missing AirPods case. You came from the loroper article for tracking lost AirPods. Find My may not able to locate a lost Charging Case, as it's more targeted towards finding the lost AirPods themselves.


You can purchase a replacement Charging Case if you are unable to locate it. More information about this can be reviewed in this link for AirPods Repair.


If you decide to stop in to your local Apple Store, or Apple Authorized Service Provider Find Locations - Location Selector, you’ll need your serial number, so be sure to bring your proof of purchase, or original AirPods box, along with your original AirPods. Or, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.


Cheers!

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I have my AirPods but can't find case

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