I have a 2011 Chevy cruze and my iPhone XR before the update work let music play though my aux cord but after I updated my phone it will no longer. Let music play and only charge it. Can anyone help me I miss listening to music and the Bluetooth doesn’t connect with music either but that’s a car issue
iPhone XR, iOS 15
Hi, Haley!
Thanks for visiting the Apple Support Communities. We see that you are experiencing a problem listening to music from your iPhone while in your car, though it will still charge. We're happy to help!
Based on what you've described, we recommend following the steps under the "Connect using USB playback" section of How to connect your iPhone, iPad, or iPod touch to your car - Apple Support, which you can find below:
"Connect using USB playback
Best!
I'd recommend contacting Apple Support. The 15.2 update didn't fix the issue for me either. I contacted Apple and have had a couple calls with support. They are aware of the issue but no fix yet. The more people and more info they have, the better chance those of us still experiencing it will have of getting it resolved.
I love how the community specialist wont tell you it’s the update if you use a phone that’s not updated the play ability works so the answers were getting from them sounds like run arounds how are we consumers figure out the problem before them while they give us answers restart or update your phone when that’s the reason it’s not playing
I’m also having the same issue. I own a 2010 GMC TERRAIN. After the update, my phone no longer connects to any music app. I’m only able to charge my phone. This is honestly disappointing that apple would allow such a concerning matter to prolong like this. Apple needs to fix this ASAP or they should look forward to loosing customers.
I had the same problem on my Honda Accord. After updating iOS, I connected the phone to the usb and it says ‘no song’. I had this problem once before too and it was fixed by downloading a song from iTunes in my phone. After the most recent update, I had the same issue even with the downloaded song. I fixed this issue by going to Music and clicking on Sync Library. As soon as I did that the downloaded song on my phone showed up again and now I can play songs connecting to the usb. Give it a try. Hope it works for all
you need to have at least one song in your iPhone library
This is almost certainly an ios 15.1 thing, have seen it a few times on varying forums. It all happened suddenly for a bunch of chevy owners, specifically older cruzes
I have a Chevy 2016 Cruze and After ios. 15.1 update, my music will not play also. Phone chargers with usb but won’t connect audio.
I am having. The same issue I have 2016 Chevy Cruze ! Apple needs to fix this! This is not okay !
"...Unbelievable it seems to be primarily effecting Chevy owners. Does anyone know how to report to apple? ..."
Ok everyone. I actually have good news. I have downloaded the 15.2 version. And it’s actually fixed 100%. At least on my 2014 Chevy Cruze. Time to never update my phone again. Time to rejoice.
I am having the SAME issue with my Chevy Cruze 2011 :(
I have a 2014 Acura TL and have the same problem. Connect to aux and it tries to connect then I get an "unsupported" message.
2011 Chevy Camaro is having the same issue…
The same thing happened to me and my 2015 Cruze! Phone updated automatically overnight. I am so bummed and hope this gets fixed soon :(
I have a 2011 Cruze and I’m having the same issue! Which makes me mad! I pay for Apple Music so I can listen in my car. Has anything worked for you?
Did this end up working for you?
iOS 15.1/ music not working
