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iOS 15.1/ music not working

I have a 2011 Chevy cruze and my iPhone XR before the update work let music play though my aux cord but after I updated my phone it will no longer. Let music play and only charge it. Can anyone help me I miss listening to music and the Bluetooth doesn’t connect with music either but that’s a car issue

iPhone XR, iOS 15

Posted on Nov 4, 2021 6:38 PM

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Question marked as Best reply

Posted on Nov 5, 2021 2:47 PM

Hi, Haley!


Thanks for visiting the Apple Support Communities. We see that you are experiencing a problem listening to music from your iPhone while in your car, though it will still charge. We're happy to help!


Based on what you've described, we recommend following the steps under the "Connect using USB playback" section of How to connect your iPhone, iPad, or iPod touch to your car - Apple Support, which you can find below:


"Connect using USB playback


  1. Restart your device and your car.
  2. Make sure that your device is unlocked and on the Home screen.
  3. If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
  4. Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
  7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support."


Best!

338 replies

Dec 14, 2021 12:43 PM in response to MiguelEZazu

I was so excited by this news I went out to my 2019 Tucson and tried it out. Good start, CarPlay light was on, it was charging and music was playing. A second later it dropped the connection with my music. The good part was I can now charge my phone. The bad is no CarPlay and access to my music. 😭


We are half way there, keep it going Apple!

Dec 15, 2021 8:27 AM in response to maaida143

The 15.2 upgrade fixed my audio issue. Way to step up and admit your faulty inferior IOS upgrade Apple. sigh Had you at least been honest you would have saved many of us lots of time, money, and frustration. Apple won me many years ago with out of this world customer service and products. Now they are at risk of losing me for the same reasons on the other side of horrible. Not that Apple cares, getting ready to be the first 3 billion dollar company in the history of Earth. sigh again Oh well, it was a great run Apple, ‘til you got too big for your britches.

Dec 18, 2021 11:33 AM in response to Haleycathleen

I’m also having this issue with my 2012 Chevy Cruze and iPhone 11. I feel like Apple should be aware that the car is not capable of playing music through Bluetooth, only calls. I’m so devastated that I can’t play music through my phone anymore. When I use navigation voice apps it will cut off the radio, and then delay and say “CALL ENDED” after every turn direction. It integrated when I could use usb and Apple Music.

iOS 15.1/ music not working

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