CarPlay stopped connecting

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Goober_1959 Author

Level 1

4 points

CarPlay stopped connecting

Carplay has stopped connecting with my Hyundai Sonata 2021. Noticed this after updating to iOS 15.1 on my iPhone 12 Pro Max. Several steps have been taken: Confirmed that CarPlay was "allowed" in Screentime & Privacy Restrictions. Tried multiple Apple cables. Turned off Bluetooth and turned back on. Removed bluetooth connection for car and reconnected. Removed car from carplay and reinstalled. When connecting cable, the car reports "Reading USB" two times the reports "Phone not responding". Is there a solution out there for this issue?

iPhone 12 Pro Max, iOS 15

Posted on Nov 6, 2021 8:46 AM

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Answer 1

Nov 7, 2021 9:25 AM in response to Goober_1959

Hello Goober_1959,

Welcome to Apple Support Communities!

If we understand your post correctly, CarPlay has stopped working after updating to 15.1. We'd like to help!

Below is an article that will provide some steps to help you troubleshoot CarPlay.

If you need help with CarPlay

Have you also reached out to the dealership to see if the stereo needs to any firmware updates?

Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

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Answer 2

Goober_1959 Author

Level 1

4 points

Nov 7, 2021 10:13 AM in response to Matthew.S81

I did follow the article referenced in my previous attempts, which did not solve the issue immediately. Interestingly enough, after about 2 hours of trying to get CarPlay to work again, I backed off and entered my question to the support community. An hour later, went back to the car and CarPlay connected and worked. Not sure why, but this is now solved.

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CarPlay stopped connecting

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