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Noise cancellation button grayed out for my airpod pros. Anyone else have this issue?

Recently my airpod pros noise cancellation button has been grayed out. The headphones work but I can’t change the option to transparency or off.


they seem to be stuck on noise cancellation.


I unpaired and re-paired the AirPods and the connected, BUT they have an unusual name of weird characters and letters (see pic).


anyone know how to fix this?

Posted on Nov 6, 2021 8:55 AM

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Posted on Nov 6, 2021 9:18 AM

Remove Airpods from iPhone (might want to restart iPhone) and then Reset the Airpods before connecting them again.

https://support.apple.com/en-gb/HT209463

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Noise cancellation button grayed out for my airpod pros. Anyone else have this issue?

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