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User profile for user: annna_
annna_ Author
User level: Level 1
9 points

Facetime Square

When i get on facetime instead of my box being a rectangle it changes to a small square, how do i fix this? Not a group facetime call :)

iPhone X

Posted on Nov 7, 2021 12:21 PM

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User profile for user: barberlives123
barberlives123
User level: Community Specialist

Nov 8, 2021 11:58 AM in response to annna_

Hey there annna_,


Thanks for reaching out to Apple Support Communities. Do you notice this issue with all FaceTime calls? Does it seem to occur with only certain contacts or while on Group FaceTime calls? Also, what iOS version do you have installed? If you’re not up to date, back up, update, and test with different contacts to isolate the cause.


Take care.

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