Facetime Square

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Level 1

9 points

Facetime Square

When i get on facetime instead of my box being a rectangle it changes to a small square, how do i fix this? Not a group facetime call :)

iPhone X

Posted on Nov 7, 2021 12:21 PM

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Answer 1

Nov 8, 2021 1:10 PM in response to annna_

Hey annna_,

This seems like it could be expected behavior but since there is no public info on why this may be occurring, you can reach out to Apple Support at the following link to look further into this with you:

Contact Apple Support

Regards.

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Answer 2

Nov 8, 2021 11:58 AM in response to annna_

Hey there annna_,

Thanks for reaching out to Apple Support Communities. Do you notice this issue with all FaceTime calls? Does it seem to occur with only certain contacts or while on Group FaceTime calls? Also, what iOS version do you have installed? If you’re not up to date, back up, update, and test with different contacts to isolate the cause.

Take care.

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Answer 3

annna_ Author

Level 1

9 points

Nov 8, 2021 12:27 PM in response to barberlives123

I have ios 15.1 and it tends to happen with all facetime calls. I don’t do group facetime calls so i’m unsure about that.

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