Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud won't allow me to turn on Messages in my back-up settings. How can I fix that?

iCloud won't allow me to turn on Messages in my back-up settings. When I try to turn Messages on in my settings I get a message saying "Messages in iCloud not available - Messages in iCloud are not available because iCloud and iMessage accounts are different." How do I fix this?

iPhone XS

Posted on Nov 8, 2021 10:43 AM

Reply
Question marked as Best reply

Posted on Nov 8, 2021 12:44 PM

You have to use the same AppleID with both services. What AppleID is signed into messaging?

1 reply

iCloud won't allow me to turn on Messages in my back-up settings. How can I fix that?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.