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iCloud won't allow me to turn on Messages in my back-up settings. How can I fix that?

iCloud won't allow me to turn on Messages in my back-up settings. When I try to turn Messages on in my settings I get a message saying "Messages in iCloud not available - Messages in iCloud are not available because iCloud and iMessage accounts are different." How do I fix this?

iPhone XS

Posted on Nov 8, 2021 10:43 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2021 12:44 PM

You have to use the same AppleID with both services. What AppleID is signed into messaging?

1 reply

iCloud won't allow me to turn on Messages in my back-up settings. How can I fix that?

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