You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After install of 15.1 the Touch ID, requires the passcode all the time.

Since last update of iOS 14 and install of 15.1 the Touch ID,which worked well on my 6s requires the passcode all the time. The setting for Require Passcode is set to Immediately and when one tries to remove the check or change that setting nothing happens

iPhone 6s, iOS 15

Posted on Nov 8, 2021 12:42 PM

Reply
2 replies

Nov 9, 2021 11:12 AM in response to DLKLexington152

Hello DLKLexington152,


Thanks for reaching out to us in Apple Support Communities about Touch ID not working as expected on your iPhone. We're happy to help by looking into this more! 


We see you’re coming from the article: If Touch ID isn't working on your iPhone or iPad. That’s a great article for this issue! If you tried all the steps in that article and the issue continues, reach out to Apple support:


Get Support


Hope this helps.


Best Regards.

After install of 15.1 the Touch ID, requires the passcode all the time.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.