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Level 1

4 points

FROZEN PHONE

My iPhone 11 ProMax is frozen. I can't answer calls, use any of the apps, or power the phone off to restart or reset it. It's charged and I still cant do anything with it. PLEASE HELP

iPhone 11 Pro Max

Posted on Nov 9, 2021 5:31 PM

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sberman

Level 10

269,115 points

Posted on Nov 9, 2021 5:33 PM

If your iPhone won't turn on or is frozen - Apple Support

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FROZEN PHONE

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