private relay not compatible with wifi network

I am not blaming Apple. I am suggesting. This is feedback - no good or bad or right or wrong.

For the millions of people that don't understand the complexities of networking some basic responses would be useful.

What are the most common reasons private relay doesn't work on home network? How to fix them. Are they as simple as whitelisting

mask.icloud.com
mask-h2.icloud.com

Is it more complicated that that? Stop making judgements and start helping people here.

Seriously you are a Level 10 poster and you insult people?????

Yes I understand Apple supports apple but when they roll out something like Private Relay their reference to computer science level tech doesn't help people that aren't that sophisticated with routers.

not a helpful response. That article and the support is for computer science degrees. Apple needs to break this down and provide insights for basic router model software like Netgear, Asus and Tp-Link.

@barney-15e thanks for contributing unlike some of the other posters. What I discovered is if you don't have Private Relay on, your images won't load in mail if you have Protect Mail Activity on. Both of these are positives. I really can't say what I did on my router other than turn off UPnP and turn MiMO on but it now seems to be working that my network isn't reporting that its incompatible with private relay and my mail is loading all the images with both both private relay and mail protection on.

Please do me a favor and remove the reference above to the toaster. This board should be positive for users. Thanks.

There is some information in the Related article and the documents linked within the article.

If any of those things seem like something you might have running on your network, those would be the things to adjust.

Stinsonddog wrote:

Seriously you are a Level 10 poster and you insult people?????

Yes I understand Apple supports apple but when they roll out something like Private Relay their reference to computer science level tech doesn't help people that aren't that sophisticated with routers.

The "tech" doesn't require you to alter a standard router configuration. If there is a problem with your router, it would be caused by you altering the default, out-of-the-box configuration, so you would seemingly know how to configure your router. You could try following the instructions to reset your router to factory, then configure the minimal changes needed (like name and password).

However, none of us here can tell you how to configure your router as we probably don't own the same one you have.

Is Private Relay enabled in the Network System Preferences for your Network Service? Is there any message next to the checkbox that might explain why it is grayed out or when you try to enable it.

One possible configuration is you are running traffic through some type of VPN or proxy. Again, something you would have had to set up on your own so you know how to do it. I suppose you could have installed Adware that changed your network settings.

Stinsonddog wrote:

not a helpful response. That article and the support is for computer science degrees. Apple needs to break this down and provide insights for basic router model software like Netgear, Asus and Tp-Link.

I'm sorry that a computer is not a toaster.

Nope but another post elsewhere suggested I need to allow these?

What I am observing this morning it that it seems to work fine but Safari but in Mail it I have to hit a button load content directly. So now I will look at mail settings.

Seems like this is a privacy setting in Mail. If you believe there are no changes to be made I will test it further. I have not blacklisted any sites. My changes have been pretty basic.

Please explain how this helps resolve the open issue. Apple is involved. It’s their OS

I read the rules. There are Apple recommended answers so they are here. Your statement One is false so please refrain here and let others contribute.

Don't know if some in here still experience this issue.

For me it was solved by disabling content filtering on my lan.

Hope that helps.

What are the most common reasons private relay doesn't work on home network? How to fix them. Are they as simple as whitelisting

mask.icloud.com

mask-h2.icloud.com

Are you blacklisting websites in your router?

One - factual statement - Apple is not here.

Two - factual statement - Router are not owned by Apple

Three - factual Statement - Maker of Router is responsible for there Router Support.

Four - Factual Statement - ASC Forums are user to user and intended to offer Suggestions to answer the question or suggest solutions.

Factual Statement and to put things right.

Apple Is not here exception are the Moderators. We each have experienced this moderating from time to time when we have stepped outs of the Apple Rules.

Now, suggestions have been provided by Respected Contributor @ Barney-15E and to a lesser extent self on a Technical issue affecting the question posted.