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loading home movies in apple tv app

just got new macbook pro 14 inch; for some reason one home movie ( mp4) would not load into apple tv app. Any suggestions? I looked online but none of the suggestions work Thx


Posted on Nov 10, 2021 10:31 AM

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Question marked as Top-ranking reply

Posted on Nov 10, 2021 10:57 AM

It may be a corrupted file. Try opening it in QuickTime Player. If it doesn't open, the file is likely lost.

If it opens in QuickTime player, you can export it with a codec TV will certainly recognize. use this apple support article to learn how. https://support.apple.com/guide/quicktime-player/export-movies-qtp20e395859/mac

If none of this works, how are you attempting to load the videos into TV?

Hope I''ve been of help! #psalm93

1 reply
Question marked as Top-ranking reply

Nov 10, 2021 10:57 AM in response to ronfi

It may be a corrupted file. Try opening it in QuickTime Player. If it doesn't open, the file is likely lost.

If it opens in QuickTime player, you can export it with a codec TV will certainly recognize. use this apple support article to learn how. https://support.apple.com/guide/quicktime-player/export-movies-qtp20e395859/mac

If none of this works, how are you attempting to load the videos into TV?

Hope I''ve been of help! #psalm93

loading home movies in apple tv app

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