Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

loading home movies in apple tv app

just got new macbook pro 14 inch; for some reason one home movie ( mp4) would not load into apple tv app. Any suggestions? I looked online but none of the suggestions work Thx


Posted on Nov 10, 2021 10:31 AM

Reply
Question marked as Best reply

Posted on Nov 10, 2021 10:57 AM

It may be a corrupted file. Try opening it in QuickTime Player. If it doesn't open, the file is likely lost.

If it opens in QuickTime player, you can export it with a codec TV will certainly recognize. use this apple support article to learn how. https://support.apple.com/guide/quicktime-player/export-movies-qtp20e395859/mac

If none of this works, how are you attempting to load the videos into TV?

Hope I''ve been of help! #psalm93

1 reply
Question marked as Best reply

Nov 10, 2021 10:57 AM in response to ronfi

It may be a corrupted file. Try opening it in QuickTime Player. If it doesn't open, the file is likely lost.

If it opens in QuickTime player, you can export it with a codec TV will certainly recognize. use this apple support article to learn how. https://support.apple.com/guide/quicktime-player/export-movies-qtp20e395859/mac

If none of this works, how are you attempting to load the videos into TV?

Hope I''ve been of help! #psalm93

loading home movies in apple tv app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.