Trackpad pinch to zoom gesture fails occasionally

I have a new M1 Pro MBP, with Monterey 12.0.1 - I use spread/pinch gestures a lot (in Figma design tool), and frequently the gesture isn't recognized.


About 80% of the time it works correctly; about 15% of the time neither finger is detected (I can keep pinching/spreading my fingers as much as I want, and nothing happens to the zoom/cursor).

About 5% of the time one finger is detected, and the cursor moves, but zoom is unchanged.


I can reproduce this in safe mode, across different apps (Safari, Figma, Chrome), and I was also able to repeat it in an Apple store with one of their M1 MacBook Pros, and also when using one of their external Magic Trackpad. So it's highly likely a software bug.


There are several reports of trackpad issues with tap to click:


https://discussions.apple.com/thread/253316982

https://discussions.apple.com/thread/253297056

https://discussions.apple.com/thread/253344390

https://piunikaweb.com/2021/11/01/some-macos-12-monterey-users-are-having-issues-with-the-trackpad/ 



While testing for the pinch/spread gesture bug on my old 2018 MBP (still on Big Sur), I couldn't reproduce the bug, but did get something related.

Occasionally in Safari, I can spread my fingers to zoom in on the page, but when I pinch to zoom out, it immediately switches to thumbnail view of my tabs (the equivalent of pinching from 100% view). When I click back into the page, it's still in the zoomed-in view. Essentially, the pinch gesture skips zooming out the page, and goes straight to zooming out to thumbnails. I can reproduce this in Monterey on the M1 Pro MBP, so it's possibly a bug that still exists. Mentioning it in case it's related.



MacBook Pro 16″, macOS 12.0

Posted on Nov 10, 2021 3:03 PM

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Posted on Jan 2, 2022 2:18 PM

I have the same issue on my Macbook Air M1 + Montery 12.1.


It is not related to a specific software for me, but occurs when I'm using intensively the pinch to zoom.

Sometimes, the pinch to zoom is dead for all the applications. Sometimes it works for some of them and not for the others (eg : it works for Word but not for Preview).


Closing the screen for 1 second so the computer enters sleep mode and re-opening the screen restores the trackpad functionality for all the apps.

This is a poor user experience. Please Apple, fix this issue on the next OS release, as it is a basic functionality that *must* work painlessly.

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Jan 2, 2022 2:18 PM in response to Sir Steevus

I have the same issue on my Macbook Air M1 + Montery 12.1.


It is not related to a specific software for me, but occurs when I'm using intensively the pinch to zoom.

Sometimes, the pinch to zoom is dead for all the applications. Sometimes it works for some of them and not for the others (eg : it works for Word but not for Preview).


Closing the screen for 1 second so the computer enters sleep mode and re-opening the screen restores the trackpad functionality for all the apps.

This is a poor user experience. Please Apple, fix this issue on the next OS release, as it is a basic functionality that *must* work painlessly.

Jan 22, 2022 3:44 PM in response to cls34

Similar issue here. Mine is MBP 14" M1 Pro, Monterey 12.1


Not always, but sometimes pinching to zoom stops working, as described by others.

Mainly switching between Chrome, Safari and Figma, but sometimes also with other apps like preview.

I have not found a pattern for which the problem occurs under certain conditions.

When it occurs, the other gestures keep working, 2 finger scrolling is ok as well as 3 finger and 4 finger gestures.


The only workaround I found is to put the mac to sleep and wake it up immediately (after 1 second) and usually everything goes back to working properly.


It's annoying. Waiting for fix.

Jan 28, 2022 10:17 AM in response to derekyws

I have just updated to Monterey 12.2 and the issue seems much better.


Previous symptoms : Erratic pinch-to-zoom response in all applications.

Hardware : MacBook Pro M1 (16-inch,2021).


Edited. Weirdly, after first installing the update the issue was still there. However, after subsequent testing 30 mins later it seems to have fully cleared. Your mileage may vary!

Jan 7, 2022 4:13 PM in response to hai123xx

There still has not been a patch, BUT, another forum member came up with a annoyingly temporary solution.


“Put the Mac to sleep by selecting the apple icon in the top bar, then wake the laptop and pinch to zoom will work again temporarily. “


I can confirm this does work short term. You’ll have to do it repeatedly, but works.


PLEASE PATCH THIS SOFTWARE BUG APPLE!!! YOU ARE BEING TOO SLOW.

Jan 11, 2022 3:12 PM in response to cls34

Same machine, same operative system and the same problem; I use a lot Indesign and Illustrator, working 5 - 9 hours per day; everyday happen at least 2 time that pinch to zoom fail for like 30 - 40 seconds. Each programme that I use is original and I'm sure that is a Mac problem because I tried to test in photos app and is the same, when it bug is for everything. You think that is a software problem (that we hope will be fixed) or hardware; I've to change my machine?

Feb 15, 2022 1:34 AM in response to Utah Cowboys

I have the exact same computer, exact same specs, (2019 macbook pro, 16", 64GB ram, 2TB drive, etc) and just like you, pinch to zoom problems are terrible.

Works literally about 50% of the time, and often there is a stuttering delay before the screen responds. All these beefed up specs and my computer screen can't reliably zoom in and out. happens with chrome, photoshop, and others.

My 2012 macbook pro pinch zoom works flawlessly. Why does apple act as though they have never heard of this when they are contacted about the problem??

Did you find a solution?

Feb 15, 2022 7:39 AM in response to 50nic-19

No resolution yet. I thought switching to the Figma BETA for Silicon chips would help - still an issue.


I have simply resorted to CMD + finger up / down on the Magic Mouse for zoom, which is reliable. I do occasionally still forget about the pinch and blow my stuff up.


This is probably bogus, but I feel like pinch zoom works if you take your hands off the Magic Mouse, wait four sections, spin in two circles, recite The Pledge of Allegiance, quack like a duck and blink eighteen times.

Dec 16, 2021 7:44 PM in response to Isaak

I'm not on the M1 you have, but I'm on a very high end configuration of a 16" MacBook Pro 2019 edition (32gb ram 2TB ssd, 8Gb VRAM variant), and I have been having an AWFUL time with pinch to zoom not working properly at all. I had the problem on the previous MacOS 12, but after yesterday's update, or the one I just saw yesterday, (MacOS 12.1), the bug is MUCH worse. I have a difficult time reading text on webpages and rely on pinch to zoom. I also look at coins online and need pinch to zoom there as well. It's not the websites, it's the trackpad/ MacOS issue as it got much worse after the latest update. Please help Apple!

Jan 14, 2022 1:11 AM in response to cls34

Given the lack of any sort of speedy resolution and what seems to be an apparent and total disregard to owners from Apple, I will allow these devices to run their course, then I will shop serious competitors. Premium devices that lose their functionality after a simple update, ARE NOT WORTH THE PREMIUM!!!


I will be VERY slow to update my computer and apple devices after this awful experience is resolved. I'm simply fed up waiting. They know about this issue and its daily repeated failures. This makes using my $4k+ MacBook Pro unproductive and costly in terms of sheer frustration and dollars lost to inhibited productivity. Unacceptable. I've been patient and so have MANY others!!. This is far too slow. A simple patch for this one issue was all that was needed. No major anything. Just a simple 12.1.1 or for crying out lout, 12.1.0.1. Just fix the blasted track pad! Update to resolve and then work on larger bug fixes later. Shame on Apple!

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Trackpad pinch to zoom gesture fails occasionally

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