Bluetooth ''Device is not supported'' iPhone XR to MacBook 18,3

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KMDBR Author

Level 1

28 points

Bluetooth ''Device is not supported'' iPhone XR to MacBook 18,3

Hello,

So it seems a bluetooth connect cannot be made between my iPhone XR and the new MacBook Pro (18,3).

I have also tried with an iPhone X. All devices on the latest updates (iOS 15.1 and Monterey 12.0.1)

Other devices work with no issues through bluetooth, (android or gaming controller tested)

When connecting FROM the Mac to the iPhone, it does show the pairing on the iPhone, only to end up showing ''not connected'' after a second, and when connecting FROM the iPhone to the Mac, it shows ''This device is not supported''

Thank you for helping or confirming you also have the same issue!

MacBook Pro 14″, macOS 12.0

Posted on Nov 11, 2021 3:26 AM

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Answer 1

Top-ranking reply

KMDBR Author

Level 1

28 points

Nov 12, 2021 7:34 AM in response to KiltedTim

You already said that on other posts.

Please go elsewhere, i have used and connected it with bluetooth before the update and it worked. I have used it with MIDI over bluetooth and it worked,I have used it with Logic Remote and it worked.

Do not comment unless you contribute to helping others

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Answer 2

karina184

Community Specialist

Nov 12, 2021 7:18 AM in response to KMDBR

Hey KMDBR,

It sounds like you're looking to connect your iPhone to Mac via Bluetooth. We'll be happy to help out.

Just to confirm, is there a specific feature you're looking to set up by connecting the iPhone to the Mac? If so, you'll want to follow some specific steps to enable the feature as well as make sure the devices are compatible: Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch - Apple Support.

Cheers.

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Answer 3

KMDBR Author

Level 1

28 points

Nov 12, 2021 7:23 AM in response to karina184

Hello, yes it is for a specific feature but this is not the subject here.

Trying to use that feature made me use Bluetooth and therefore realize there is a connectivity issue with bluetooth between iOS 15 and Monterey, I have tried basic and more advanced troubleshooting (others even factory reset their devices)

The problem persists, at this point only a new update can help, if the issue is being worked on

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