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User profile for user: nicomanzin
nicomanzin Author
User level: Level 1
6 points

Keep getting emails about password reset

Hi all,


since three days I receive several times a day an email from Apple that looks very official about my iCloud password being reset.


So I keep going on I forgot.Apple.com and Appleid.Apple.com to change it again.


if I do nothing I can’t log back using my old password.


But the very weird thing is that I have activated the multi factor Authenticator and when I change my password I have to validate using another device plus a Verification code.

But when I receive the previously said email about the password being changed I don’t have the warnings associated as if this was done silently in the background.


I have checked for viruses, and found none.


So is this some bug from Apple or does someone is trying to hack my account ?


any help would be appreciated, thanks!

iPhone 13 Pro

Posted on Nov 11, 2021 5:49 AM

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User profile for user: Limnos
Limnos
User level: Level 10
418,861 points

Posted on Nov 11, 2021 5:52 AM

Read "What to do after [or before] you change your Apple ID [email address] or password" ➔ https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID. You may also wish to turn off "Find My" before changing information and turn it on again afterward.


Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.

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Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,861 points

Nov 11, 2021 5:52 AM in response to nicomanzin

Read "What to do after [or before] you change your Apple ID [email address] or password" ➔ https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID. You may also wish to turn off "Find My" before changing information and turn it on again afterward.


Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.

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Keep getting emails about password reset

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