touch id not working on magic keyboard connected to macbook pro

I recently bought a magic keyboard with touch id. It is connected via bluetooth to my macbook pro. However, the touch id is not working. I have made sure that ios is up to date, restarted the computer and keyboard several times. The touch id on the keyboard on my laptop does work but not the touch id on the new magic keyboard. Any ideas what to try?

MacBook Pro 16″, macOS 12.0

Posted on Nov 11, 2021 1:43 PM

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touch id not working on magic keyboard connected to macbook pro

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