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iCloud Activation lock removal

I brought iPhone Xs Max from online. But when I open the iPhone it was iCloud Activation locked. I don't know the apple ID. So I went to apple store and they told me to Apply on apple with the purchased respite of your device. But the thing is apple security department cannot accept that bill as well

Posted on Nov 11, 2021 2:58 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2021 3:00 PM

zabi64 wrote:

I brought iPhone Xs Max from online. But when I open the iPhone it was iCloud Activation locked. I don't know the apple ID. So I went to apple store and they told me to Apply on apple with the purchased respite of your device. But the thing is apple security department cannot accept that bill as well

You need to take it back to where you bought it online. Can't remove it without the previous owners information.

7 replies
Question marked as Top-ranking reply

Nov 11, 2021 3:00 PM in response to zabi64

zabi64 wrote:

I brought iPhone Xs Max from online. But when I open the iPhone it was iCloud Activation locked. I don't know the apple ID. So I went to apple store and they told me to Apply on apple with the purchased respite of your device. But the thing is apple security department cannot accept that bill as well

You need to take it back to where you bought it online. Can't remove it without the previous owners information.

Nov 12, 2021 8:02 AM in response to zabi64

zabi64 wrote:

Bro I brought it as new. I didn't knew they gonna send me a mobile like that. And I went to apple store and they told me. If you send the receipt to apple they will remove it.... And I can't return it back bcz I'm trying to contact with the website support and they ain't repling me.

And where exactly did you buy this phone? Was it from an Apple store or 3rd party?

iCloud Activation lock removal

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